Team Lead, Mortgage Underwriting

🕒 September 8

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

📋 Underwriter

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quorum Federal Credit Union

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1934

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

Quorum Federal Credit Union is a member-focused financial institution offering consumer banking products and services, including a range of checking and savings accounts (including high-yield and term savings), mortgages, home equity loans and HELOCs, credit cards, student loans, and digital banking tools. The credit union provides financial planning, wealth management, insurance and estate planning services, access to a nationwide surcharge-free ATM network, and educational resources aimed at improving members' financial knowledge. Founded in 1934, Quorum emphasizes competitive rates, digital convenience, and member service.

📋 Description

• Underwrite all first and second mortgages within allocated approval authority • Monitor the mortgage pipeline to ensure timely loan decisions • Ensure mortgage loan files comply with secondary market guidelines, program requirements, credit union policies, and regulatory requirements • Review and evaluate loan files for accuracy, completeness, data integrity, and sound credit risk assessment • Manage the mortgage pipeline, balanced workloads, and service-level goals • Serve as a subject matter expert for mortgage products, underwriting guidelines, and complex loan scenarios • Provide leadership, coaching, training, and performance support to underwriting staff • Identify and implement process improvements, workflow efficiencies, and automation solutions • Use technology, automation, and AI-enhanced tools to improve underwriting efficiency, decision quality, workflow management, and member experience • Analyze production and quality metrics to identify trends and recommend improvements • Participate in system enhancements, digital mortgage initiatives, and departmental projects • Collaborate with Mortgage Loan Officers, Operations, Secondary Market, and third-party vendors • Stay current on industry regulations, mortgage products, investor guidelines, and emerging technologies • Ensure adherence to Credit Union policies and applicable regulations • Perform additional duties and special projects as assigned

🎯 Requirements

• Bachelor's degree in finance, business administration, or a related field preferred • Minimum of five (5) years of related experience at a credit union, bank, or other financial institution • Minimum of three (3) years of leadership, supervisory, or team management experience, including coaching, performance management, workload allocation, and employee development • Demonstrated experience utilizing technology, workflow automation, digital mortgage platforms, and AI-enabled tools preferred • Excellent problem-solving, organizational, analytical, verbal, and written communication skills • Strong decision-making and time-management skills • Results driven, service oriented, self-motivated, and able to work independently • Detailed knowledge of secondary market guidelines and regulatory requirements • Comply with SAFE Act requirements and NMLRS registration requirements • High degree of integrity and trustworthiness • Proficiency in Microsoft Office and Encompass or similar loan origination systems • Stable internet connection with speeds high enough for video conferencing and screen sharing • Smartphone with current iOS/Android OS • Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone • Must reside within the United States, excluding Montana, Nebraska, Rhode Island, and Puerto Rico • U.S. work authorization required; no current or future sponsorship available

🏖️ Benefits

• Excellent health insurance packages with a Health Reimbursement Account option • Life, AD&D, Short-Term Disability and Travel Insurance • 401k plan with company match dollar for dollar up to 6 percent • Generous time-off policy with paid time off (PTO), volunteer time off (VTO), birthday PTO, and company-observed holidays • Monthly stipend for wellness activities and mental health • Tuition reimbursement • Pet Benefits, including insurance, discounts, “pawternity” PTO day, and more • Bonus/commission plan for qualifying roles • Employee perks, including mortgage discounts • PTO purchase and sell-back programs • Rewards and peer recognition programs • Trust-based, out-come oriented remote work environment for most roles • Discretionary incentive compensation based on both company and individual performance