QA Performance Claims Specialist

Job not on LinkedIn

🔥 8 hours ago

🐊 Florida, New Jersey, +4 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 11%

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Logo of Qurate Retail Group

Qurate Retail Group

10,000+ employees

Founded 1986

🛒 Retail

📱 Media

🛍️ eCommerce

Retail • Media • eCommerce

Qurate Retail Group is a collection of six prominent retail brands including QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. The company focuses on providing a unique shopping experience by merging retail with entertainment, curating products and experiences for a wide audience. Operational across various countries such as the U. S. , UK, Germany, Japan, Italy, Poland, and China, Qurate aims to deliver fun and engaging shopping experiences. With a commitment to diversity, equity, and inclusion, Qurate Retail Group prides itself on fostering a culture of growth, innovation, and community impact. Their business model leverages digital and television platforms to attract highly discerning shoppers while also emphasizing corporate responsibility and sustainable retail practices.

📋 Description

• Review and assess proposed product performance claims against industry, regulatory, and company requirements • Validate claimed product features and benefits by analyzing clinical studies, technical data sheets, and testing reports • Guide vendors on required claim support and ensure approved claims align with substantiation provided • Partner with Legal to maintain compliance with FTC requirements, truth-in-advertising standards, and customer experience expectations • Provide technical guidance, training, and root-cause-driven CAPA support • Track vendor and process performance to identify trends and drive corrective actions and QA process improvements • Support QVC and HSN in evaluating and determining approval or rejection of product performance claims

🎯 Requirements

• Strong experience reviewing, analyzing, and interpreting complex technical documents, clinical studies, and large data sets to assess product performance claims • Strong beauty background preferred • Deep knowledge of performance claim substantiation methods, industry standards, and regulatory requirements including FTC, FDA, CPSC, and Prop 65 • Solid background in quality or technical environments • 5+ years of experience applying quality standards and understanding how product claims and features impact customer experience • Technical certification or relevant degree preferred, ideally in the physical or natural sciences • Must reside in Pennsylvania, New Jersey, Delaware, Florida, North Carolina, Tennessee, or Virginia • Relocation assistance not available

🏖️ Benefits

• Competitive compensation • Paid time off • Employee assistance program • Parental leave • Paid volunteer hours • Company discounts • Health care benefits starting on day 1 • 401(k) • Tuition reimbursement benefits • Remote work arrangement

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