Director – Implementation Success

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $160k - $180k / year

⏰ Full Time

🔴 Lead

👔 Director

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Qventus, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $85M Series D - Qventus on 2025-01

Healthcare • SaaS • Artificial Intelligence

Qventus, Inc. is a healthcare-focused AI and automation company that provides a SaaS platform to hospitals and health systems to optimize clinical operations and patient flow. Its platform combines artificial intelligence, machine learning, and behavioral science to automate administrative workflows across perioperative care, pre-admission testing, and inpatient capacity management—reducing surgery cancellations, shortening length of stay, and improving staff productivity. Qventus integrates with EHRs to deliver AI operational assistants that take action on routine tasks so clinical staff can focus on patient care.

📋 Description

• Build and lead an exceptionally strong implementation team through effective leadership, radical candor, strategic resource allocation, and forecasting • Develop deep understanding of Pre-Anesthesia and Pre-Surgical workflows to identify opportunities for ROI improvement • Collaborate with client PAT teams and internal product, engineering, and delivery teams to define efficient paths to ROI • Own the design, execution, and optimization of complex technical implementations supporting client-guided goals and standardized ROI methodology • Represent Qventus in executive client meetings and steering committees • Engage executive stakeholders to achieve referenceability, validate concepts, and gather feedback • Ensure a seamless user experience balancing simplicity, rigor, and delight • Mentor and support cross-functional teammates across sales planning, Client IT teams, EMR workflows, clinical workflow best practices, and product roadmapping • Deliver and communicate a cohesive product vision aligned with company goals

🎯 Requirements

• 3+ years of experience owning a functional implementation team, including strategic accountability • Proven track record in process excellence, product collaboration, enabling ROI, obtaining client references, executive management, and people/team development and management • Ability to design repeatable, scalable implementation models that reduce time-to-value while preserving customer trust • Experience reducing time-to-value through standardization, automation, and clear implementation tiers • Ability to balance configurability versus standardization in complex healthcare environments • Experience leading organizational change in clinical or operational healthcare settings • Deep domain knowledge in healthcare IT interfacing with hospital EMRs • Strong communication and ability to influence and collaborate across all levels • Systems-thinking ability with attention to detail • Direct experience with Epic or Cerner is a bonus • Background in hospital EMR systems implementations is a bonus • Satisfactory completion of a pre-employment background investigation and drug test • Must be authorized to work in the United States, as indicated by the U.S.-based role and E-Verify participation

🏖️ Benefits

• Open Paid Time Off • Paid parental leave • Professional development • Wellness stipend • Technology stipend • Employee referral bonus • Employee stock option awards