Field Service Engineer

Job not on LinkedIn

🔥 16 hours ago

🌵 Arizona – Remote

infoinfo

💵 $26 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Logo of qvi

qvi

1 - 10 employees

💼 Consulting

🤝 B2B

📣 Marketing

Consulting • B2B • Marketing

qvi is an interdisciplinary brand and business consulting boutique that specializes in corporate identity, communications, branding, and strategic consulting. Founded in 2010, qvi caters to a diverse clientele, including founder- and family-owned businesses as well as international companies and organizations. In addition to agency work, the Founding Principal actively participates on the boards of various firms, providing advisory support in corporate governance and venture capital matters. Since 2017, the company has been based in Zurich and Zug, having initially launched in New York City.

📋 Description

• Receive service dispatch instructions identifying the product, customer, issue, and expected timing • Contact customers to confirm service details, location, and arrival timing • Arrange and book travel • Arrive on-site with company-provided and personal tools • Install, calibrate, diagnose, and repair QVI metrology products • Maintain contact with QVS headquarters and customers regarding progress and needs • Complete service calls and prepare service reports, logs, and expense reports according to QVS policies and forms • Identify product upgrade opportunities while on-site • Collaborate with the home office to communicate product upgrade leads • Identify training needs based on customer products and proactively communicate them to the manager • Support QVI brands including OGP, CCP, and VIEW • Travel approximately 95% domestically on weekdays, with rare international travel

🎯 Requirements

• 2-year degree in engineering, technology, or physics required, or 4 years of equivalent related work or military experience in lieu of degree • Minimum 2 years of technical hands-on field service experience or similar military experience in calibration, diagnosis, and repair of complex systems • Strong mechanical and electrical aptitude • Experience using dial indicators, calipers, multimeters, precision levels, and similar tools • Strong math skills and knowledge of standard units and unit conversions • Ability to work with micrometers, micro-inches, micro-radians, arc-seconds, and similar measurements • Ability to read and interpret mechanical and electrical drawings, specifications, and manuals • Computer and controller experience • Knowledge of control systems and ability to diagnose complex hardware/software interactions • Ability to work independently and be resourceful • Ability to react quickly in a dynamic environment with changing priorities • Ability to communicate technical status clearly and professionally to customers • Endurance for a full-time travel assignment • Strong attention to detail • Physical fitness and flexibility to work around, underneath, and inside QVI products • Ability to sit for extended periods during an 8-hour shift • Ability to drive for extended periods and travel domestically or internationally as needed • Ability to lift and carry up to 50 pounds without assistance • Manual dexterity and visual acuity to work with machine parts and observe fine details • Located within 1 hour of an airport preferred • Ability to safely navigate flat surfaces, stairs, ladders, and customer locations • Ability to walk long distances as needed

🏖️ Benefits

• Free individual healthcare: employer pays 97–100% of premiums on the most affordable HDHP • 100% employer-paid short-term and long-term disability insurance • Fully employer-paid life insurance • 3+ weeks of combined paid vacation, sick, and personal time from day one • Additional PTO after 5-year and 10-year anniversaries • 10 paid company holidays • Up to $7,000 in annual tuition reimbursement • College scholarship programs for employees' children • 5% 401(k) employer match • Annual discretionary bonuses for non-commission roles • $1,500 employee referral rewards • Free on-site electric vehicle charging stations • Cash reimbursement toward purchasing a qualified electric vehicle

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