Clinical Success Manager, Dosimetrist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135k - $155k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Radformation

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Seed Round on 2019-10

Healthcare • Consulting • Healthcare Insurance

Radformation is a company that specializes in intelligent automation for cancer care, offering software that enables cancer clinics to enhance their efficiency and accuracy. They provide a range of products such as AutoContour for automated AI contouring and EZFluence for 3D planning, as well as tools for plan evaluation, independent calculations, and machine quality assurance. Radformation aims to streamline clinical workflow from planning and documentation to treatment evaluations and billing, thus improving plan quality, safety, and efficiency in cancer treatment. Their solutions are designed to integrate seamlessly with existing technology, helping clinics improve their patient care.

📋 Description

• Train clinics on Radformation’s suite of automation tools • Work with clinics to understand issues and provide solutions independently or with the programming team • Proactively check in with current customers for annual Rad Reviews • Gather feedback for product improvement • Share new features and support subscription renewals and churn reduction • Strengthen customer relationships • Host webinars to answer clinic questions and highlight features • Test new software versions to support development and quality assurance • Develop training materials for clinics • Mentor clinics joining the Radformation community • Help clinics establish efficient workflows and improve safety • Develop relationships with clinics and incorporate feedback into product development • Teach and improve efficiency in radiation oncology clinics nationwide

🎯 Requirements

• Minimum 2 years of experience in clinical dosimetry using Eclipse TPS • Strong critical thinking skills • Exceptional presentation skills • Positive attitude and a passion for excellence in patient care • Teaching experience in dosimetry preferred • Customer service experience preferred • Passion for helping other clinics and creating an impact on their workflow • Enthusiasm for learning new technologies and sharing them with the healthcare community • Ability to thrive in a busy schedule and constant learning environment • Ability to multitask and manage multiple projects simultaneously • Ability to listen to clinics’ needs and develop relationships with clinical leaders • Mastery of treatment planning and radiation oncology clinical workflow • Ability to maintain a positive attitude in a fast-paced and ever-changing work environment • Strong organizational skills and ability to work independently • Excellent written and oral communication skills • Non-judgmental personality and openness to ideas and feedback • Working hours availability from 8am to 5pm PT

🏖️ Benefits

• Multiple high-quality medical plan options with substantial employer contributions toward premiums • Health coverage starting on day one • Short-term and long-term disability and supplementary life insurance • 401(k) with employer match vested immediately • Annual reimbursement for professional memberships • Conference attendance and continued learning opportunities • Self-managed PTO and 10 paid holidays • Monthly internet stipend • Company-issued laptop • One-time home office setup stipend • Fully remote work environment • Virtual events and yearly retreats • Locally compliant, competitive benefits for global teammates via Deel