IT Installation Specialist

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Radformation

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 Seed Round on 2019-10

Healthcare Insurance • Artificial Intelligence • SaaS

Radformation is a company that specializes in intelligent automation for cancer care, offering software that enables cancer clinics to enhance their efficiency and accuracy. They provide a range of products such as AutoContour for automated AI contouring and EZFluence for 3D planning, as well as tools for plan evaluation, independent calculations, and machine quality assurance. Radformation aims to streamline clinical workflow from planning and documentation to treatment evaluations and billing, thus improving plan quality, safety, and efficiency in cancer treatment. Their solutions are designed to integrate seamlessly with existing technology, helping clinics improve their patient care.

📋 Description

• Work with clinics to understand their technical issues and provide solutions independently and/or with the help of the Engineering team. • Support the Sales and Success teams by installing and upgrading Radformation software at customer sites. • Work directly with hospital IT departments as the technical expert representative during implementations and upgrades. • Complete IT documents and vendor security questionnaires requested by customer hospitals. • Meet with clinics to discuss installation planning, system architecture, and cybersecurity requirements. • Aid the Clinical Customer Support Representatives as needed. • Assist team members in troubleshooting internal IT issues.

🎯 Requirements

• Minimum of 5 years of clinical Radiation Oncology IT experience. • Experience with Radiation Oncology Treatment Planning Systems and DICOM modalities. • Strong experience supporting clinical applications and their infrastructure, including client, server, storage, and network environments. • Strong critical thinking and problem-solving skills. • Positive attitude. • 7+ years of clinical Radiation Oncology IT experience (preferred). • Cybersecurity experience (preferred). • Customer service experience (preferred).

🏖️ Benefits

• Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected. • Health coverage starting on day one. • Short-term and long-term disability and supplementary life insurance. • 401(k) with employer match vested immediately. • Annual reimbursement for professional memberships. • Conference attendance and continued learning opportunities. • Self-managed PTO and 10 paid holidays. • Monthly internet stipend. • Company-issued laptop and one-time home office setup stipend. • Fully remote work environment with virtual events and yearly retreats.