IT Support Analyst

Job not on LinkedIn

🔥 21 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

📞 Support Engineer

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Radiology Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

🤝 B2B

👥 B2C

B2B • B2C

Radiology Partners is a national radiology practice and healthcare services organization that partners with radiologists, radiology practices, hospitals, and health systems to deliver diagnostic imaging, clinical expertise, and patient care. Led by physicians, the company focuses on transforming radiology through innovation, collaboration, scale, and practice management while preserving local practice autonomy and providing clinical resources, education, and support for both clinicians and patients.

📋 Description

• Support day-to-day identity and access management operations by processing user provisioning, access changes, and deprovisioning activities in accordance with established policies and procedures • Provide end-user support for authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), password resets, and other identity-related issues while ensuring timely resolution • Manage IAM incidents and service requests through ServiceNow, escalating complex issues as appropriate and maintaining accurate documentation • Support access reviews, audits, and compliance initiatives by validating user access, maintaining role-based access controls, and ensuring adherence to security requirements • Collaborate with IAM, IT, and business teams to improve processes, maintain documentation, and deliver secure, reliable identity and access services

🎯 Requirements

• Associate’s or Bachelor’s degree preferred in Information Technology, Information Systems, or a related field, or equivalent professional experience • 1-3 years of experience in IT support, IAM operations, service desk, systems administration, or enterprise user access management • Experience supporting Okta, Active Directory, Microsoft Entra ID, ServiceNow, and identity management concepts including SSO, MFA, and role-based access control • Strong troubleshooting skills with the ability to resolve authentication and access issues while maintaining compliance with security standards • Excellent customer service, communication, organizational, and problem-solving skills with strong attention to detail and the ability to manage multiple priorities.

🏖️ Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. • Compensation Reviews, Career Growth Opportunities • Flexible Remote Schedules • Generous PTO Plans and Paid Holidays