Field Service Engineer II

🔥 0 minutes ago

🏄 California – Remote

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💵 €63k - €85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 2%

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Logo of Rapid Micro Biosystems

Rapid Micro Biosystems

51 - 200 employees

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

💰 $81M Private Equity Round on 2021-03

Healthcare • Manufacturing • Consulting

Rapid Micro Biosystems is a company focused on revolutionizing quality control microbiology testing through its innovative solutions like the Growth Direct System. The company offers a range of services and technologies including process automation, rapid detection, data collection and reporting software, and various validation services. Their systems enable efficient environmental monitoring, sterility testing, bioburden testing, and water testing, with a focus on reducing human error, improving data integrity, and promoting cost savings. Rapid Micro Biosystems aims to transform the QC micro labs by providing automation that allows faster and more accurate microbial testing results, thereby optimizing laboratory operations and ensuring compliance with regulatory standards.

📋 Description

• Install Growth Direct systems at new and existing customer sites • Maintain Growth Direct systems • Perform scheduled preventative maintenance activities on time • Provide service for emergency customer repairs according to warranty or service contract levels • Complete service reports, expense reports, paperwork, and SFDC requirements • Complete required training on time • Develop working knowledge of industry practices and company policies • Support the new instrument sales process by performing site inspections • Perform technical work and make decisions at customer sites • Prioritize schedules, evaluate situations, make travel choices, and escalate issues when needed • Present recommendations with support and guidance from supervisors and senior-level FSEs

🎯 Requirements

• Candidates must reside in California • 2+ years of relevant work experience • Minimum of technical degree or equivalent military experience • Experience working with mechanical systems consisting of pneumatic and servo-controlled mechanisms • Experience working directly on software-controlled instruments • Demonstrated experience in ISO or GMP controlled environments in the life science field • Knowledge of computer networking • Previous experience working as a field engineer • Understanding of appropriate and professional customer handling • Ability to read, comprehend, and interpret scientifically written documentation • Computer/Microsoft Office proficiency, especially Outlook and Excel • Must be able to lift 75 pounds • Willingness and ability to travel extensively, including on short notice • Weekend on-call availability periodically required • Ability to work extended hours at client sites when required

🏖️ Benefits

• Attractive benefits package • Cash incentive opportunities • Equity grant • Professional development and advancement opportunities • Resources and opportunities to hone skills

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