Bidfast Specialist, Customer Service

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $15 - $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ritchie Bros.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🚗 Transport

💰 Post-IPO Equity on 2023-01

eCommerce • Transport • Construction

Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.

📋 Description

• Identify and purchase salvage on behalf of IAA • Provide competitive bids on salvage to maximize auction profits • Verify correct title documents for sale • Mentor new CSR’s and assist in escalated customer service situations • Perform management duties in absence of Supervisor or Manager • Work with provider management to resolve disputes

🎯 Requirements

• 0-2 years of experience • Working knowledge of current salvage markets • Excellent verbal and written communications skills while collaborating with cross-functional departments. • Excellent customer service skills. • Must be detail-oriented with all assigned work. • Ability to work under pressure. • Ability to research with solid problem-solving skills

🏖️ Benefits

• medical, dental, vision, and basic life insurances • enroll in our company’s 401k plan with 100% match for the first 4% • 15 days of PTO each year