Field Service Technician

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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RC Mowers USA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

RC Mowers USA is a company specializing in the design and manufacturing of robotic mowers, including Autonomous Mowing Robots™ and Remote-Operated Robotic Mowers. These innovative machines are engineered to tackle the challenges of commercial landscaping and public works operations, offering solutions that enhance efficiency, safety, and profitability. RC Mowers products are designed for various applications, such as maintaining parks, road departments, airports, and universities. Their technology aims to reduce labor needs, improve working conditions, and open new revenue opportunities for businesses. All products are manufactured in the United States and come with robust guarantees, ensuring customer satisfaction and support.

📋 Description

• Diagnose and repair remote-operated mowers at customer sites • Perform routine maintenance to prevent breakdowns before they happen • Document all repair and maintenance activities accurately and completely • Communicate clearly with customers about what's wrong, what it takes to fix, and when they'll be back up and running • Follow up after service to confirm the customer is satisfied and the machine is performing • Manage your schedule to maximize productivity and minimize unnecessary travel • Maintain your tools and equipment in proper working order • Submit accurate travel expense and mileage reports on time • Stay current on new models and repair procedures through company training • Share field insights with the technical team and flag opportunities to improve service processes

🎯 Requirements

• Hands-on mechanical or electrical service experience • Mechanically inclined with strong troubleshooting instincts • Ability to read and work from service documentation, wiring diagrams, and technical procedures • Organized and self-managed • Clear written communication • Comfortable with significant travel across our region

🏖️ Benefits

• Health, dental, and vision insurance • 401(k) with company match • Paid vacation and sick leave • Disability, life, and accident insurance