Account Services Representative

🕒 March 30

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Realityworks, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Realityworks, Inc. is a provider and developer of experiential learning solutions that pair hands-on learning aids and physical simulators with standards-based curriculum and assessment tools. The company designs and sells educational simulators and training products—such as infant and geriatric manikins, veterinary and agriculture trainers, and trade-skill tools—plus supporting lesson plans, webinars, and customer support to middle, secondary, and post-secondary schools and career-technical programs. Realityworks focuses on career exploration and skill development in areas including agriculture, health science, family & consumer sciences, and skilled trades.

📋 Description

• Identify new prospects and engage existing customers to explore sales opportunities and fulfill customer needs • Conduct a high volume of outbound telephone dials daily • Collaborate with Account Managers in high-performing territories to support transactional sales, including weekly strategy and outcome meetings • Work on call lists and hot leads and participate in new account discovery initiatives • Stay informed about product features, compatibility, pricing, supporting materials, and discounts/promotions • Respond to information requests and qualify leads from inbound inquiries • Address customer inquiries by phone and email regarding product features, pricing, and purchasing processes • Maintain post-sale contact with clients • Build customer relationships and resolve account problems, concerns, and needs • Communicate customer issues to the company • Maintain accurate and timely records in the CRM system • Attend regular sales meetings and training sessions • Maintain house accounts as needed

🎯 Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field, or equivalent combination of education and relevant work experience • 1+ years of experience in sales, inside sales, or customer service • Proficiency in Microsoft 365 applications, particularly Outlook, Word, and Excel • Strong familiarity with CRM systems, such as NetSuite or similar • Ability to manage a high volume of customer interactions with professionalism and accuracy • Experience supporting sales teams in a fast-paced environment • Knowledge of B2B sales processes and strategies • Demonstrated success meeting or exceeding sales or service goals • Ability to work from a home office within the State of Wisconsin • Travel to Realityworks headquarters in Eau Claire, Wisconsin one to two times per year for sales training

🏖️ Benefits

• Employee Stock Ownership Plan (ESOP): 100% company-funded and designed to grow in value as we succeed together • Health, Dental, and Life Insurance • 401(k) Retirement Plan with company match up to 6% • Generous Paid Time Off: Over 20 days annually, plus 10 paid holidays • Wellness Incentives: Gym reimbursement and healthy living rewards • Paid maternity, paternity, and adoption leave • Flexible Spending Accounts, including dependent care coverage • Long-term and short-term disability coverage • Tuition assistance for continued learning • Paid volunteer time and donation matching • Fully remote work from a home office within Wisconsin