Billing & Collections Consultant

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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RealManage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏗️ Construction

💼 Consulting

🛡️ Insurance

Construction • Consulting • Insurance

RealManage is a national community and homeowner association (HOA) management company that combines professional onsite and remote management services with a proprietary, cloud-based HOA software platform. It provides end-to-end offerings including financial management, collections, vendor coordination, insurance and construction services, resident and board portals, multilingual support, and technology-driven workflows for single-family HOAs, condominiums, master-planned, mixed-use and high-rise communities. The company emphasizes transparency, real-time access to financials, and local expertise backed by national resources.

📋 Description

• Verify and validate recurring assessment billings, special assessments, and late fee charges • Ensure billing configurations comply with governing documents, approved fee schedules, and state statutes • Reconcile homeowner account balances and resolve discrepancies • Monitor delinquent homeowner accounts and maintain collection steps according to company policy • Prepare and issue delinquency notices, payment plans, and demand letters • Refer delinquent accounts to third-party collection agencies or attorneys • Track collection activity, update records, and report status changes to the Billing and Collections Manager • Communicate with homeowners about payment options, account balances, and collection procedures • Maintain confidentiality and data integrity • Identify and escalate policy or procedural inconsistencies • Support community management and accounting teams with billing and collections inquiries • Assist with policy updates, delegated authority changes, and system improvements • Participate in training sessions and team meetings • Track and report referral rates, recovery percentages, and delinquency ratios • Provide account status updates and escalation recommendations

🎯 Requirements

• Associate or Bachelor’s degree in Accounting, Finance, or related field preferred • 2–4 years of experience in billing, accounts receivable, or collections required • Experience in community association management, property management, or HOA accounting systems preferred • Strong attention to detail and accuracy in data entry and financial recordkeeping • Excellent written and verbal communication skills with a customer service mindset • Ability to manage multiple tasks and deadlines in a fast-paced environment • Familiarity with FDCPA and state HOA/condo collection statutes • Proficiency in Microsoft Office Suite and association management software • Ability to sit for prolonged periods at a desk and work on a computer • Ability to occasionally stand, walk, bend, or reach as needed • Ability to lift or move objects up to 10–15 pounds • Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment • Visual acuity to read printed materials, spreadsheets, and computer screens • Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings • Ability to work in a standard office environment with moderate noise levels • Ability to work a standard schedule, with occasional extended hours as required

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Life and Disability Insurance • HSA (Required High Deductible Medical Plan to be eligible) • FSA • Education Reimbursement • 401K matching • Employee Assistance Program (EAP) • 11 paid Holidays