Account Manager II, Renter Engagement Products

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $70.7k - $120.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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RealPage, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 $18.6M Post-IPO Equity - RealPage on 2022-01

Real Estate • SaaS • B2B

RealPage, Inc. is a provider of property management software and services focused on the rental housing and broader real estate markets. The company offers cloud-based (SaaS) platforms and AI-driven tools for leasing, resident experience, revenue and financial management, utility and sustainability, vendor and spend management, smart building integrations, and analytics—serving multifamily, affordable, student, senior, single-family and commercial property operators. RealPage’s solutions are designed for property management companies, owners, investors and vendors to streamline operations, increase revenue, and improve the resident experience.

📋 Description

• Act as a primary point of contact for assigned accounts. • Maintain assigned portfolio to drive client adoption and usage to achieve targeted annual revenue goals working primarily with small to medium business and Corporate level clients, with slow progression to Enterprise clients. • Analyze key metrics of customer usage and identify opportunities for improvement. • Assist with periodic client business reviews for assigned clients as appropriate. • Build and maintain strong client relationships that allow for open communication and trust. • Report account status reviews to management weekly. • Assist in identifying revenue opportunities within the framework of the organization wide strategy. • Work closely with multiple departments to coordinate client needs and resolve outstanding issues. • Grow business by anticipating customer needs and providing a high level of customer services. • Work with internal departments and clients to meet monthly billing and prebill goals. • Serve as mentor for Account Managers 1s by training, coaching, escalations, and assisting with meeting monthly billing and prebill goals.

🎯 Requirements

• 2 years of experience working as an Account Manager. • Working knowledge of sub-metering and PURE. • Proven ability to retain and grow accounts. • Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results. • Strong leadership and project management skills, including the ability to effectively manage multiple projects simultaneously. • Strong experience using MS Office applications (Word, Outlook, PowerPoint, and Excel) skills. • Strong verbal, written and interpersonal communication skills. • Demonstrated ability to lead, work independently and take initiative. • Proven ability to communicate clients’ needs while prioritizing with organizational goals and initiatives. • Ability to motivate others to achieve project deliverables. • Excellent follow up skills.

🏖️ Benefits

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position.