Marketplace Client Specialist

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $70.7k - $120.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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RealPage, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $18.6M Post-IPO Equity - RealPage on 2022-01

Consulting • Logistics • Marketing

RealPage, Inc. is a provider of property management software and services focused on the rental housing and broader real estate markets. The company offers cloud-based (SaaS) platforms and AI-driven tools for leasing, resident experience, revenue and financial management, utility and sustainability, vendor and spend management, smart building integrations, and analytics—serving multifamily, affordable, student, senior, single-family and commercial property operators. RealPage’s solutions are designed for property management companies, owners, investors and vendors to streamline operations, increase revenue, and improve the resident experience.

📋 Description

• Support intake, implementation, and launch for new Marketplace partners from initial evaluation through go-live. • Guide partners through agreements and legal, integration planning, API connectivity, documentation, development certification, go-to-market readiness, and revenue and adoption tracking setup. • Advise partners on the ideal integration path based on API requirements, development needs, partner capabilities, and Marketplace priorities. • Coordinate with Product, Engineering, Legal, Marketing, and other internal teams to resolve blockers and ensure timely partner launches. • Serve as the primary point of contact for Tier 2 and Tier 3 Marketplace partners, with ongoing support for Tier 1 partners as needed. • Grow solution adoption, customer engagement, and partner-driven revenue with partner teams and internal go-to-market stakeholders. • Manage ongoing partner support, questions, and technical needs for existing integrations. • Monitor partner health, usage, adoption, revenue contribution, and overall performance signals. • Refine KPIs and partner health indicators to improve visibility, prioritization, and performance management. • Enable customer-facing teams with solution positioning, support resources, and partner-specific guidance. • Identify risks, churn indicators, adoption barriers, and revenue growth opportunities. • Maintain partner records, launch documentation, implementation status, and performance tracking. • Improve onboarding and partner management workflows to increase speed and consistency. • Own special projects that standardize processes, improve reporting, and scale Marketplace support. • Build repeatable operating rhythms, documentation, and reporting practices across partner workflows.

🎯 Requirements

• 4+ years of experience in B2B relationship management, sales, partnerships, and/or business development. • Passion for managing, growing, and deepening strategic partner relationships. • Ability to anticipate partner needs, identify emerging opportunities, and shape long-term growth strategies. • Strong commercial instincts and ability to translate growth opportunities into actionable plans. • Ability to collaborate cross-functionally and drive alignment across teams. • Clear and concise communication with stakeholders at all levels, from associates to executives. • Ability to hold internal and external stakeholders accountable for shared initiatives and projects. • Strong problem-solving skills, curiosity, sound judgment, and desire to continuously learn and improve. • Ability to manage multiple partners, projects, and priorities in a fast-paced environment. • Process-minded approach to creating faster, cleaner, and more scalable workflows. • Ability to use partner performance, pipeline, and business metrics to guide decisions and uncover opportunities. • Experience managing API-based or integrated technology partnerships is nice to have. • Familiarity with SaaS marketplaces, platform ecosystems, and partner channels is nice to have. • Comfort using dashboards, CRM tools, and performance metrics is nice to have. • Experience working directly with founders, C-suite executives, and startup or growth-stage companies is nice to have.

🏖️ Benefits

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position. • Additional rewards, including annual bonus and sales incentives, depending on the applicable plan, role, and individual performance.