Resident Billing Analyst II

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $56.1k - $95.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

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RealPage, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 $18.6M Post-IPO Equity - RealPage on 2022-01

Real Estate • SaaS • B2B

RealPage, Inc. is a provider of property management software and services focused on the rental housing and broader real estate markets. The company offers cloud-based (SaaS) platforms and AI-driven tools for leasing, resident experience, revenue and financial management, utility and sustainability, vendor and spend management, smart building integrations, and analytics—serving multifamily, affordable, student, senior, single-family and commercial property operators. RealPage’s solutions are designed for property management companies, owners, investors and vendors to streamline operations, increase revenue, and improve the resident experience.

📋 Description

• Manage the Resident Billing Research Queue and investigate, research, and resolves matters of significance regarding utility billing. • Reviews work prepared by Resident Billing Operations to identify financially impacting errors. • Applies adjustments to future billings periods when financially impacting errors occurs. • Completes root cause analyses on financially impacting errors to identify gaps in current processes. • Collaborates with operational leaders on recommendations and remediation plans to ensure issues are adequately addressed. • Handles escalations from client success using full discretion on course of action to remedy the problem and deliver on time accurate billing. • Analyze system alerts for accuracy of billing and rate calculation prior to client review. • Complete and review billing changes and line-item allocation for regulatory compliance. • Provide supplemental operational and tactical support to Operation team when bandwidth allows.

🎯 Requirements

• Minimum of 3 years of experience in a billing, financial or accounting role. • 1+ years of experience in audit, data or research analysis. • Excellent analytical skills with the ability to interpret complex data and identify areas of improvement. • Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences. • Experience in Multifamily, Utility Billing or Invoice Processing preferred. • Works independently with minimal oversight.

🏖️ Benefits

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position.