Patient Access Specialist – Telecom

Job not on LinkedIn

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $16 - $23 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruit CRM

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

👥 HR Tech

🤖 Artificial Intelligence

☁️ SaaS

HR Tech • Artificial Intelligence • SaaS

Recruit CRM is an easy-to-use, AI-powered recruitment software empowering recruitment agencies across 100+ countries. It simplifies workflows, enhances precision, and secures top talent quickly through automation features like resume parsing, candidate matching, and workflow customizations. Designed for ease of use, it integrates with numerous applications and offers comprehensive analytics to support recruitment processes globally.

📋 Description

• Answer incoming telephone calls to the clinic, identify callers' needs, and route calls to the proper department • Demonstrate advanced knowledge of the organization, department locations, satellite locations, and hours of operation for 350+ providers • Perform overhead paging and maintain communication between personnel and departments during emergencies or code situations • Provide 24-hour answering service to clinic providers, administration, IT, facilities management, and other departments and offices • Change on-call information and enter exceptions • Perform research for management • Perform TeleNurse Intake duties, including identifying patients requesting TeleNurse services, locating patients in the EHR and Triage system, verifying patient information, updating changes, and registering new patients • Route emergency calls to the office nurse/TeleNurse according to emergency procedures • Adhere to patient service standards and departmental workflow processes • Report workflow problems and complaints to the Manager • Comply with Springfield Clinic incident reporting policies and procedures • Provide excellent customer service and follow Springfield Clinic's Code of Conduct and Ethics Standards • Perform other duties as assigned

🎯 Requirements

• High School graduate or GED required • Minimum of one (1) year of medical office and/or phone experience preferred • Required to reside within a 40 mile radius of Springfield, IL • Proficient and accurate typing skills required • Knowledge of medical terminology preferred • Deductive reasoning • Ability to work under pressure with accuracy • Excellent attendance in previous work environment • Intermediate computer skills and knowledge of computer software programs • Effective verbal, written and interpersonal communication skills • HIPAA1 privacy level requirements • Adherence to OSHA and Springfield Clinic training and accomplishments as required per policy

🏖️ Benefits

• Comprehensive benefits information available at https://www.springfieldclinic.com/benefits • Rotating weekends • Part-time schedule of 22 hours per week