Patient Access Specialist – TeleNurse

Job not on LinkedIn

🔥 3 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $16 - $23 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruit CRM

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🤖 Artificial Intelligence

☁️ SaaS

HR Tech • Artificial Intelligence • SaaS

Recruit CRM is an easy-to-use, AI-powered recruitment software empowering recruitment agencies across 100+ countries. It simplifies workflows, enhances precision, and secures top talent quickly through automation features like resume parsing, candidate matching, and workflow customizations. Designed for ease of use, it integrates with numerous applications and offers comprehensive analytics to support recruitment processes globally.

📋 Description

• Answer all incoming calls for the TeleNurse Department and direct calls appropriately • Identify patients requesting TeleNurse services and locate them in the EHR and Triage system • Verify patient information, update changes, and register new patients in the EHR • Document patient requests in the Triage System • Cancel provider appointments according to provider group procedures • Assist with daily reports and quality checks • Verify incoming EHR communications and task them to the appropriate provider • Route emergency calls to the office nurse/TeleNurse according to emergency procedures • Adhere to patient service standards and departmental workflow processes • Report workflow problems and complaints to the Manager • Comply with Springfield Clinic incident reporting policies and procedures • Provide excellent customer service and follow Springfield Clinic’s Code of Conduct and Ethics Standards • Perform other assigned duties

🎯 Requirements

• High School graduate or GED required • A minimum of one (1) year of medical office and/or phone experience preferred • Proficient and accurate typing skills required • Knowledge of medical terminology preferred • Deductive reasoning • Ability to work under pressure with accuracy • Excellent attendance in previous work environment • Intermediate computer skills and knowledge of computer software programs • Effective verbal, written and interpersonal communication skills • Adhere to OSHA and Springfield Clinic training and accomplishments as required per policy • Ability to work in an office-type environment requiring extended periods of sitting • Must handle PHI/privacy level HIPAA1

🏖️ Benefits

• Comprehensive benefits information provided at https://www.springfieldclinic.com/benefits

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