Order Management Coordinator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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American Red Cross

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

Healthcare • Logistics • Charity

American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

📋 Description

• Receive and fulfill routine orders for blood and pharmaceutical products and transfusion-related supplies • Maintain data, tools, and computer programs supporting product and service information management • Rotate inventory at primary and remote facilities to ensure adequate supplies • Provide customer service and proactively communicate product and service information to hospital customers • Make follow-up calls when product needs cannot be met as expected • Determine economical transportation methods for hospital shipments • Investigate and resolve hospital shipment problems • Receive and investigate customer concerns and complete documentation accurately and on time • Assist hospital personnel with inventory alternatives when requested products are unavailable • Provide support, development, and/or leadership guidance to volunteers

🎯 Requirements

• High School or equivalent required • Minimum one year related experience or equivalent combination of education and related experience required • Progressive experience in a dynamic, multi-task operational environment preferred • Experience in blood or pharmaceutical inventory management, hospital customer relations, or logistics preferred • Excellent oral and written communication skills • Outstanding interpersonal skills with customers and staff, including volunteers • Excellent organizational skills and ability to handle multiple priorities effectively • Problem-solving and analytical skills • Working knowledge of computers • Must be willing to work weekends and some holidays • Must be able to work a flexible schedule during the first 4–6 weeks of training • Some business travel may be required

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • 11 paid holidays, including six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short- and long-term disability and insurance • Service Awards and recognition • Mentors who empower career growth • Some business travel may be required