Staff Program Manager, Human & LLM Data Annotation Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $180.2k - $252.3k / year

⏰ Full Time

🔴 Lead

⬇️ Data Entry

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📋 Description

• Own and scale the incoming request process across Consumer and Ads • Ensure delivery frameworks are robust and reliable and initiatives are prioritized based on agreed criteria and business impact • Shape the growth of the central labeling function and design and execute the operational roadmap • Integrate LLM-assisted labeling workflows to augment human vendors and multiply throughput • Standardize taxonomy definition guidelines and operationalize complex, multi-quarter labeling projects • Partner with Product Managers, Data Scientists, and Operations Leaders to align labeling capabilities with business objectives • Translate high-level concepts into executable human and machine tasks • Partner with the Vendor Manager to hand off task guidelines, resolve edge cases, and establish performance feedback loops • Build, document, and standardize request intake models, SLA frameworks, quality assurance practices, and throughput metrics

🎯 Requirements

• 7+ years of experience in data operations, program management, or vendor operations with a heavy focus on data labeling, model training data, or taxonomy infrastructure • Proven ability to align Product and Engineering leadership, set firm boundaries, and enforce structured prioritization • Ability to translate vague product requirements into detailed, unambiguous labeling instructions, edge-case trees, and taxonomy classification schemas • Experience leveraging LLMs, synthetic data generation, or automated tooling to augment traditional vendor annotation workflows and scale operational capacity • Ability to partner effectively with internal Vendor Operations/Managers to translate project requirements into executable guidelines and handle task-level escalations • Experience navigating cross-functional dynamics across Ads/Monetization and Consumer-facing product organizations • Strong proficiency in SQL and data manipulation to independently analyze vendor quality metrics, pipeline throughput, and project completion SLAs (preferred)

🏖️ Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs • 401k with Employer Match • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support • Family Planning Support • Gender-Affirming Care • Mental Health & Coaching Benefits • Flexible Vacation & Paid Volunteer Time Off • Generous Paid Parental Leave • Equity in the form of restricted stock units • Potential commission, depending on the position offered • Medical, dental, and vision insurance • Generous time off for vacation and parental leave

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