Solutions Architect

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Redpanda Data

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $100M Series D - Redpanda Data on 2025-04

Enterprise • SaaS • B2B

Redpanda Data is the company behind Redpanda, a high-performance streaming data platform compatible with the Apache Kafka API. Redpanda provides a single-binary, low-latency, high-throughput message streaming engine and managed cloud offerings designed as a drop-in replacement for Kafka to simplify real-time data pipelines, event-driven applications, logs, and metrics. The company focuses on delivering enterprise-grade streaming infrastructure for developer and operations teams via self-managed software and managed SaaS/cloud services.

📋 Description

• Spend time working with our products to build new partner or technology integrations, use cases, and automation capabilities with our customers • Be prolific in sharing content and best practices both internally and externally • Work alongside the Customer Success team to onboard new customers and work with existing customers to drive their success and excellence • Design and implement production-ready streaming architectures that solve customer business problems and meet their performance, reliability, and scalability requirements • Partner with Redpanda product management, engineering, and support teams to solve customer challenges and improve customer experience • Identify and resolve technical barriers to production readiness, performance optimization, and expanded use cases • Build tooling, automation and other technical assets that can be re-used by multiple customers to improve their Redpanda experience

🎯 Requirements

• 7+ years of prior experience in a customer facing role working hands on with distributed systems technologies similar to Redpanda • Experience with creating blog content and/or documentation on the production use cases and solutions • Outstanding consulting skills, able to easily context switch between internal teams and customers, from code to whiteboard, from support to engineering • Comfortable developing/prototyping solutions in many different languages (e.g., Java, Python, Go, and Javascript) • Experience working with distributed systems such as Kafka, Spark, Hadoop, Cassandra, etc • Good understanding of security technology (TLS, SASL, Kerberos, OAuth, OIDC etc.) • Knowledge of different cloud vendors ( AWS, GCP and Azure) • An Understanding of the fundamentals of high availability and disaster recovery and are able to design HA/DR solutions to meet customer needs and constraints • Passion for working on complex technical problems and have a strong understanding of modern data infrastructures and streaming technologies • Strong ability to build relationships with our partners, customers, and open-source users • Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience • Flexibility to travel to meet customers, attend events or conferences (up to 25%) • Experience with Kubernetes or Ansible a plus

🏖️ Benefits

• Fast-moving, diverse organization • People-first culture • Team members around the globe • Culture based on trust, transparency, communication, and kindness • Latest AI tools