Technical Product Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $145k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

👻 Ghost score 0%

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Reflex Media, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📣 Marketing

👥 B2C

🤖 Artificial Intelligence

Marketing • B2C • Artificial Intelligence

Reflex Media, Inc. is a brand development and management company that designs, builds, brands, markets, and operates consumer-facing digital services. The company emphasizes combining creativity, marketing strategy, and technology—particularly data science and AI/ML—to create and manage brands (notably dating services) and deliver seamless, secure user experiences. Reflex Media handles in-house product design, growth marketing, analytics, and platform management while promoting a collaborative, creative company culture.

📋 Description

• Own the roadmap for internal tools and microservices supporting Seeking, including support and moderation tools, automated content moderation systems, the internal payments system, and connecting technical services • Treat each internal system as a product with a defined user, metric, and documented interface • Set quarterly OKRs and define leading and lagging KPIs for owned Key Results • Simplify, rename, restructure, deprecate, and consolidate messy systems • Own Confluence documentation, including diagrams, data flows, API contracts, and runbooks • Write clear specifications, user stories, and acceptance criteria • Prototype endpoints, admin screens, and internal tools using Postman, Figma, code, Claude Code, or Cursor • Write SQL against the production data warehouse, read code, and trace calls independently • Use agent-assisted environments to produce real, testable artifacts • Translate between engineering and support, moderation, marketing, and finance teams • Ensure technical feasibility, prioritize development, and communicate updates, tradeoffs, and risks • Own the internal payments system, including authorization, capture, settlement, reconciliation, refunds, chargebacks, tokenization, and PCI scope • Own moderation and support tooling, including the LLM-based message moderation pipeline • Track transaction success rate, gateway decline rate, latency, ticket resolution time, and moderation SLA • Instrument features using Amplitude, Mixpanel, Firebase, or comparable tools • Analyze data, measure technical changes, and implement fixes or deprecations • Propose and support data-driven improvements to owned systems

🎯 Requirements

• Engineering degree: Bachelor's in Computer Science, Software Engineering, Electrical Engineering, or a related technical field • Three to six years in a technical product role • Ideally, an engineering background as an individual contributor before moving into product • Working knowledge of system architecture, REST APIs, microservices, and database design • Ability to read code, sketch data flows, and explain integration tradeoffs • SQL fluency, including writing, reading, and debugging non-trivial queries against a production warehouse • Referenceable shipping history in technical product work • At least one platform, API, or internal system personally owned end-to-end, with the metric moved and the amount of improvement • Daily, fluent use of agentic AI tools such as Claude, Claude Code, Cursor, MCP-based workflows, or comparable tools; demonstration required in interview • Demonstrated simplification instinct • Outstanding written communication and technical writing skills • Presentation skill: explain a complex system in ten minutes without losing the audience • Fluency in Confluence, Jira, and Monday • Preferred: hands-on software engineering background in backend, platform, or infrastructure • Preferred: technical payments experience, including systems, flow, entities, PCI scope, and reconciliation • Preferred: support ticketing and content moderation systems experience, including LLM-based moderation pipelines • Preferred: cloud fluency, AWS preferred, DevOps practices, and deployment pipelines • Preferred: experience in dating, social, marketplace, subscription, or other consumer-focused product categories • Preferred: public technical work such as a portfolio, open-source contribution, specification, system diagram, or shared agent toolkit • Preferred: Master's degree in Engineering, Computer Science, or a related field • Must complete a full background and reference check as a condition of employment

🏖️ Benefits

• 99% coverage of our medical base plan, dental, and vision insurance • 65% coverage for qualified dependents • 100% coverage of short-term disability, long-term disability, and life insurance for qualified employees • 50% 401(k) match up to 6% per month • Flexible Spending Account • Flexible paid time off • Direct exposure to the CEO from day one, and a clear growth path as platform scope expands • Travel required for team weeks, engineering deep dives, and quarterly planning in Las Vegas

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