Forward Deployed Data Analyst

🕒 March 24

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Reflow

11 - 50 employees

Founded 2024

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Reflow is a SaaS platform that provides enterprise teams real-time visibility into how operational work actually happens, helping them visualize workflows, identify bottlenecks and drift, prioritize data-driven automation, and measure ROI from optimization. Built as a system of record for enterprise operations, Reflow aggregates granular execution data across tools to surface objective insights, recommend high-impact automations (e. g. , refund processing, chargeback triage, subscription cancellations), and verify compliance with SOPs while maintaining enterprise-grade security and privacy controls.

📋 Description

• Partner with clients to understand their goals and translate them into implementation plans • Own setup, configuration, and implementation for new customers • Ensure customers continue to get value after onboarding • Work closely with Product and Engineering to shape the product roadmap • Improve implementation and analytics processes • Design and validate Reflow data models • Query and analyze anonymized, aggregated data

🎯 Requirements

• Strong SQL and database skills • Detail-oriented focus on correctness and edge cases • Excellent at translating business intent into clear logic • Comfortable with complex data models, metrics, or implementation logic • Experience in client-facing roles, ideally in implementation, analytics, or customer success • Strong communication skills in client-facing conversations

🏖️ Benefits

• Competitive pay based on the market and location • Opportunity to own configuration quality • Open to starting part-time

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