Technical Writer

Job not on LinkedIn

🔥 10 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reli Group

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

🍽️ Food & Beverage

🏥 Healthcare

🏨 Hospitality

Food & Beverage • Healthcare • Hospitality

Reli Group is a Prague-based online marketplace and e-commerce platform that connects sellers and buyers through a web storefront. The site features a product catalogue, shopping cart, orders, favorites, and seller/buyer account areas, and includes privacy and cookie management tools. It appears focused on enabling transactions and managing online storefront functionality for third-party sellers and consumers.

📋 Description

• Write and maintain standard operating procedures, step-by-step how-to guides, web development user guides, help documentation, and FAQs • Conduct process walkthroughs with subject-matter experts, capture requirements, and convert workflows into clear instructions and process diagrams • Manage drafts through review, revision, and approval • Maintain an organized procedure library • Review content categories, titles, naming conventions, and search terms • Recommend improvements to navigation and information architecture • Identify duplicate or outdated content • Create and maintain the TSA PreCheck signage and marketing-materials library • Build an interactive toolkit to help users find resources, coordinating with the technical team • Track web and application usage across SharePoint Online and TSA.gov • Analyze usage and search data from SiteImprove, Search, and Google Analytics • Design, build, and deliver an analytics dashboard • Coordinate data access, implementation, and validation with technical staff and stakeholders • Produce monthly analytics and user-feedback reports • Produce quarterly web usage and search reports • Analyze raw customer satisfaction data monthly • Categorize responses by theme and sentiment and prepare summaries with actionable recommendations • Help refine surveys and feedback collection • Review documents, application forms, and web content for accuracy, clarity, consistency, usability, and accessibility • Test Microsoft Office and PDF documents and forms against applicable Section 508 requirements using prescribed DHS methods • Coordinate reviewer feedback, track deadlines and dependencies, communicate status, and raise unresolved review delays • Support usability testing, asset organization, and communications-product reviews as project needs arise

🎯 Requirements

• At least five years of relevant experience, including technical writing and documentation • Intermediate experience with Adobe Creative Cloud applications: Acrobat, Photoshop, InDesign, and Illustrator • Experience with digital signage software: AEM and MagicInfo • Excellent writing, editing, and communication skills • Ability to translate complex information into audience-appropriate instructions • Experience gathering requirements from subject-matter experts and stakeholders • Experience validating information and managing structured review and revision cycles • Awareness of user interface and user experience principles • Ability to organize content through clear categories, naming conventions, and search terminology • Ability to analyze web usage and survey data • Ability to classify feedback by theme and sentiment • Ability to develop dashboards, reports, and recommendations • Ability to apply accessibility guidance and test documents using established methods • Proficiency with word-processing and spreadsheet tools • Familiarity with Microsoft Word, Excel, SharePoint Online, web analytics and dashboard tools, task-tracking tools, and process-diagram software • Ability to manage concurrent assignments, maintain organized source and review files, meet agreed deadlines, and collaborate effectively with government and contractor teams • Must be authorized to work in the US • Current or recent DHS or TSA Public Trust clearance (aka suitability determination) • Must be able to obtain and hold a TSA Public Trust clearance (aka suitability determination)

🏖️ Benefits

• Additional employee benefits package (details provided via employer benefits link) • Equal Employment Opportunity / Affirmative Action employer • HUBZone candidates encouraged to apply