Presales Customer Success Consultant

Job not on LinkedIn

🔥 1 minute ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $72.2k - $120.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

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RELX

WebsiteLinkedInAll Job Openings

10,000+ employees

🏢 Enterprise

🔬 Science

Enterprise • Science • Legal

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Support strategic sales opportunities by assessing technical feasibility, recommending solution approaches, and helping shape successful customer outcomes. • Partner with customers to design data and API solutions that support business objectives across analytics, AI, research, and risk management. • Guide customers through the development of API use cases, helping navigate internal approval processes and setting clear expectations throughout implementation. • Design and recommend API-driven solutions that integrate LexisNexis content into customer workflows and existing technology environments. • Provide technical guidance on data ingestion, enrichment, analytics, and AI/GenAI use cases to help customers maximize the value of their solutions. • Troubleshoot product behavior, data inconsistencies, and API issues, collaborating with Product and Engineering teams to resolve technical challenges. • Serve as a subject matter expert on LexisNexis data products, APIs, licensing, and content availability, providing guidance to both customers and internal teams.

🎯 Requirements

• Experience in Solution Consulting, Sales Engineering, Technical Consulting, or a similar customer-facing role supporting enterprise technology solutions. • Experience working with APIs, REST services, JSON, XML, and enterprise data integration technologies. • Familiarity with data pipelines, analytics, AI/GenAI, or machine learning workflows. • Strong communication and presentation skills with both technical and business audiences. • Excellent analytical, organizational, and problem-solving skills with the ability to manage multiple priorities. • Experience collaborating across Sales, Product, Engineering, Legal, and other cross-functional teams.

🏖️ Benefits

• Health insurance • Study assistance • Sabbaticals • Shared parental leave • Wellbeing initiatives