Operations Manager

🔥 12 hours ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rentokil Pest Control North America

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1930

🏥 Healthcare

📦 Logistics

👥 B2C

Healthcare • Logistics • B2C

Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.

📋 Description

• Oversee technician recruiting, hiring, training, coaching, development, and accountability • Recruit and hire residential and/or commercial pest, termite, specialty, and lawn technicians • Review and evaluate technician performance through ride-alongs and audits • Respond to customer concerns • Ensure service quality to maximize customer retention • Fill in periodically on customer appointments during staffing gaps • Monitor branch scheduling and ensure appointments are completed efficiently • Ensure safety standards and regulatory compliance • Monitor and maintain pest, termite control, and home-services inventory • Manage performance across customer satisfaction, technician retention, staffing budget, safety, route completion, scheduling efficiency, sales growth, and service cost control

🎯 Requirements

• High school diploma or GED • Maintain licenses/certificates as required by federal, state, and/or local regulations • Maintain a valid driver's license • Knowledge of problem solving and practical solutions • Ability to effectively lead and motivate others • Basic/intermediate math aptitude for sales/service calculations • Strong verbal, written, and presentation communication skills • Ability to build rapport and establish trust with customers and employees • Ability to lift, carry, push, pull, or reposition objects up to 20 lbs • Ability to work in damp, dusty, confined, narrow, and other challenging environments • Ability to safely operate and maintain a motor vehicle • Ability to wear personal protective equipment, including OSHA-compliant respirators • Healthy vision for detail-oriented activities • Ability to tolerate seasonal weather extremes • Flexibility for evening/weekend work, rotating on-call schedules, and 50–60 hour peak-season schedules • Ability to travel up to 100% within assigned territories • Ability to work in a drug-free workplace

🏖️ Benefits

• Benefits start Day 1 for full-time colleagues with no waiting period • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Multiple avenues to grow your career • Training and development programs • Tuition reimbursement for full-time colleagues • Performance incentives may be available • Health, safety, and flexibility prioritized • Opportunities for promotion from within