
51 - 200 employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Replicant is a company that provides an advanced conversational AI platform designed to autonomously resolve customer service interactions. Their technology helps businesses enhance efficiency and customer satisfaction by resolving up to 80% of customer inquiries without the need for additional agents. The platform excels in reducing handle times, improving CSAT scores, and decreasing agent turnover. Replicant's solutions are utilized across various industries such as insurance, healthcare, consumer services, retail, and transportation. The platform is enterprise-grade, offering reliable, human-sounding AI interactions with sophisticated voice and transcription capabilities, ensuring accuracy and security for their clients.
🕒 April 30
🌐 United States, Canada – Remote
💵 $170k - $210k / year
⏰ Full Time
🟠 Senior
🤖 Machine Learning Engineer
🦅 H1B Visa Sponsor
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51 - 200 employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Replicant is a company that provides an advanced conversational AI platform designed to autonomously resolve customer service interactions. Their technology helps businesses enhance efficiency and customer satisfaction by resolving up to 80% of customer inquiries without the need for additional agents. The platform excels in reducing handle times, improving CSAT scores, and decreasing agent turnover. Replicant's solutions are utilized across various industries such as insurance, healthcare, consumer services, retail, and transportation. The platform is enterprise-grade, offering reliable, human-sounding AI interactions with sophisticated voice and transcription capabilities, ensuring accuracy and security for their clients.
• Lead exploration and application of Large Language Models and Generative AI • Translate the latest research into high-performing, practical systems and models • Help set the team’s strategic direction and foster innovation and professional growth • Participate in development from ideation and experimentation through implementation and deployment • Collaborate with engineering teams and product managers to develop ML-based solutions • Optimize performance and align solutions with broader business goals
• 5+ years of software development experience in ML infrastructure, ML tooling, or products with ML usage • Experience with the ML ecosystem preferred, including Python, PyTorch, Faiss, and Elasticsearch • Excellent communication skills and a vivid imagination • Passion for engineering and team culture • Ability to tackle ambiguous technical problems and develop high-impact solutions • Independent thinking and ownership of complex problems • Interest in exploring the nuance and aesthetic of conversations
• Company-wide offsites and smaller team gatherings • Conferences, books, and courses funded through a tech and learning stipend • Remote work by design with flexible calendar management • Flexible vacations • Paid sabbatical after 5 years • Comprehensive benefits • Physical and mental well-being stipend • Equity ownership
Apply Now🕒 April 30
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