Technical Writer

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🔥 0 minutes ago

🏄 California, Hawaii, +5 more states – Remote

🏄 California – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $39.9k - $46.2k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Central Research, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🏛️ Government

💸 Finance

IT Services • Government • Finance

Central Research, Inc. (CRI) is a trusted government contractor specializing in IT services, contact center operations, financial recovery solutions, and program support for both government agencies and commercial organizations. With over 20 years of experience, CRI offers a range of services including IT infrastructure management, help desk support, IT security, software development, and records management, all while maintaining high service and security standards. The company is dedicated to optimizing performance, managing costs, and providing qualified personnel to meet the specific needs of its clients.

📋 Description

• Develop, edit and maintain borrower-facing communications, including: Letters, Email templates, Notices, Web content, Policies, Procedures, Program guides, Frequently Asked Questions (FAQs), Other Customer Communications. • Ensure all written materials comply with Federal Student Aid (FSA) requirements, Department of Education regulations, and contract requirements. • Review existing communications for regulatory compliance, readability, consistency, and effectiveness. • Collaborate with compliance, legal, quality assurance, and operational stakeholders to incorporate regulatory updates into borrower communications. • Interpret federal regulations, policies, procedures, and guidance documents to support communication development. • Maintain document version control and support documentation management processes. • Conduct quality reviews and proofreading to ensure accuracy and consistency across all materials. • Assist with audits, compliance reviews, and customer communication assessments. • Recommend improvements to communication processes and document management practices. • Support special projects and other writing assignments as required.

🎯 Requirements

• Bachelor’s degree in English, Communications, Technical Writing, Journalism, Public Administration, Business, or a related field; equivalent experience may be considered. • Five (5) or more years of professional writing, technical writing, compliance writing, or regulatory communications experience. • Excellent written, editing, proofreading, and grammar skills. • Strong attention to detail and ability to manage multiple projects simultaneously. • Experience interpreting and applying policies, regulations, or procedural requirements. • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. • Ability to obtain and maintain a Federal Public Trust (5c) Security Clearance (financial/credit history and background will be reviewed): Not in default on federal student loans. • Demonstrated financial responsibility. • No felony convictions within the past 7 years. • No non-medical collections totaling $7,500 or more in collections. • Must be a US Citizen. • Ability to work independently in a remote environment while meeting deadlines.