APD Claims Adjuster – Rideshare

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reserv Claims

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1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Provide prompt, courteous, and high-quality customer service to policyholders and claimants • Answer customer calls, file claims, and resolve customer requests • Gather information to initiate claims and explain policy, coverage, and appropriate courses of action • Manage claims inventory and establish and adjust initial reserves for potential exposures • Coordinate damaged-vehicle repairs and assist with rental reimbursement • Identify subrogation, salvage, total-loss, and recovery opportunities • Ensure compliance with state regulations, policy provisions, and standard operating procedures • Communicate with involved parties and negotiate settlements with claimants, insureds, and attorneys within approved payment authority • Provide input for claims guidelines, best practices, and process improvements • Oversee outside investigative service providers and collaborate with clients, client counsel, and investigative services • Engage in learning opportunities related to claims, court decisions, guidelines, and policy changes • Collaborate with product and engineering teams to refine claims processes and tools

🎯 Requirements

• Candidates must reside in an eligible U.S. state throughout employment • Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) • Minimum of 3 years of experience on point and concentrated in Ride Share APD claims adjusting • Experience with Ride Share (or TNC/Livery) is required • Experience ideally including first-party comp & collision, third-party property damage and bodily injury, total loss, and liability investigations • Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license • Willing to obtain any additional required licenses within 60 days, including state testing • Knowledge of state regulations, policy provisions, and standard operating procedures • Commercial experience preferred • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures • Curious and motivated by problem solving and questioning the status quo • Desire to engage in learning opportunities and continuous professional development • Willingness to travel for client and claims needs

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want

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