Auto Physical Damage Adjuster – Rental Vehicle Claims

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reserv Claims

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1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Open, investigate and manage a caseload of auto physical damage claims from first notice of loss to closure • Conduct coverage analysis, risk shifting, and policy investigation • Review rental agreements and program terms to confirm coverage, exclusions and deductibles • Contact renters, claimants, body shops and appraisers within required timeframes • Take recorded or written statements • Evaluate damage through estimates, photos and appraisals • Negotiate repair and total loss settlements • Determine liability and apportion fault using police reports, statements and physical evidence • Handle loss of use, towing, storage, diminished value and related expense claims • Identify subrogation and recovery opportunities and refer them with complete supporting documents • Flag potential fraud, injury exposure or litigation risk and escalate to the appropriate adjuster or lead • Keep timely, accurate file notes and reserves • Meet carrier and program service standards • Follow state regulations and client handling instructions on every file

🎯 Requirements

• Candidates must reside in an eligible U.S. state throughout employment • Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States • 3-5 years of auto physical damage or commercial auto claims experience • Working knowledge of vehicle repair, estimating and total loss valuation • Strong negotiation, written communication and time-management skills • Comfort with a high-volume, deadline-driven caseload • Experience with a claims system such as Glance or similar • High school diploma required • Bachelor’s degree or AIC/CPCU progress preferred • Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license • Willing to obtain any additional required licenses within 60 days, including state testing

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • 100% remote (home-based) role • Apple laptop, large second monitor, and other quality-of-life equipment you may want • Remote-first environment • Culture of empathy, transparency, and empowerment

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