Claims Adjuster, Trucking BI

🕒 July 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reserv Claims

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner. • Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps. • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim. • Work with the APD team on the handling of property damage claims. • Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss. • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures. • Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority. • Provide input to continuously develop claims guidelines, best practices, and process improvements. • Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. • All the while keeping our clients updated where needed. • Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.

🎯 Requirements

• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) • Active insurance adjuster’s license by way of a designated home state, or home state • Minimum of 5 years of experience concentrated in commercial transportation (interstate trucking) claims adjusting, ideally with: • Third-party bodily injury, including catastrophic losses • UM/UIM bodily injury • Litigation experience • MCS90 and its state equivalents • Willing to obtain all licenses within 60 days, including completing state-required testing. • Knowledge of state regulations, policy provisions, and standard operating procedures. • Willingness to travel for clients and claims need

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want. • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role • Work toward reducing and eliminating all the administrative work from an adjuster role • Foster a culture of empathy, transparency, and empowerment in a remote-first environment