Claims Support Associate

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reserv Claims

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Support a team of multi-line adjusters with administrative responsibilities to move claims to resolution • Gather information from documents and customer conversations to set up and assign complete, accurate claim files • Manage a queue of tasks timely and effectively so claims adjusters have needed information • Manage incoming electronic mail and upload it to the correct claim • Prepare standard form letters and claim closing documents • Manage multiple task types and service-level agreements through time management and prioritization • Learn and use new technologies to improve processes and maximize efficiency • Collaborate with claims adjusters and leadership to provide feedback and identify technology and process improvements • Continuously improve, build, and document support processes • Work toward reducing and eliminating administrative work from adjuster roles

🎯 Requirements

• Candidates must reside in an eligible U.S. state throughout employment • Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States • High school degree or GED required • Minimum of 2 years of experience working in a support or other administrative capacity for an insurance risk organization or compliance organization • Claims support experience, policy admin support, or compliance database management • Excellent verbal and written communication skills • Strong attention to detail • Superior organizational skills and ability to prioritize workload • Working knowledge of personal computers, including Google Docs, Google Sheets, and other mainframe applications as necessary

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want • Remote-first environment • Culture of empathy, transparency, and empowerment • Hourly, overtime-eligible role