Business Analytics Director, Retail

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Resident

201 - 500 employees

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Resident is a company that creates a house of brands focused on providing high-quality, comfortable, and stylish home furnishings. Known for its award-winning mattress brand Nectar, Resident partners with technology and retail giants to inspire great sleep and enhance home comfort. The company has demonstrated substantial growth, achieving significant sales and profitability, and has been recognized in prestigious media outlets. Resident operates in over 2500 locations and embraces a culture dedicated to comfort and innovation in home living.

📋 Description

• Analyze retail performance across stores, regions, customer segments, and channels to identify growth opportunities and operational inefficiencies. • Develop strategic recommendations around store footprint optimization, expansion opportunities, market selection, cannibalization, retail vs. wholesale/channel strategy, pricing, and promotional effectiveness. • Conduct competitive and market intelligence research, including competitor expansion, pricing and assortment strategies, local market dynamics, and emerging retail trends. • Evaluate the optimal balance between digital and physical retail, including the impact of stores on customer acquisition, market penetration, fulfillment economics, and overall business performance. • Lead complex analytical projects from problem definition through recommendation and execution support. • Partner closely with marketing, merchandising, finance, operations, and executive leadership to support strategic planning and key business decisions. • Identify data gaps and help shape the analytical foundations required to support more effective decision-making. • Build analytical frameworks, business cases, and executive-ready presentations that influence strategic direction. • Drive cross-functional initiatives and help move critical business priorities forward through data-driven insights and strong stakeholder management. • Lead the evaluation of emerging retail technologies, analytics solutions, and data partnerships to improve customer experience, store performance, and revenue growth.

🎯 Requirements

• 7-10 years of experience in analytics, business intelligence, data-driven strategy, or related fields, with a proven track record of translating complex data into business recommendations. • A Bachelor's Degree in Business Analytics, Data Analytics or related field • Exceptional analytical and problem-solving skills, with the ability to structure ambiguous business questions into actionable analyses and recommendations. • Experience working directly with large datasets and analytical tools to generate insights and support decision-making. • Strong understanding of retail, e-commerce, omnichannel businesses, or consumer-facing industries. • Highly proactive, hypothesis-driven, and comfortable operating independently in a fast-paced environment. • Strong executive communication skills with experience presenting insights and recommendations to senior leaders. • Ability to influence without authority and drive alignment across cross-functional teams. • Deep curiosity about consumer behavior, market dynamics, and competitive strategy. • Experience at firms such as McKinsey, Bain, BCG, or in-house strategy and analytics organizations is a strong plus.

🏖️ Benefits

• Remote-first workplace (since 2016!) • Competitive Salary • Health, Vision & Dental Insurance • HSA company contributions • 401K with company match component • Take what you need Paid Time Off • Wellness benefits • WFH office and cell phone/internet stipend • A FREE MATTRESS plus an awesome Friends and Family discount!

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