Service Technician

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🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Residential Elevators

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201 - 500 employees

Residential Elevators is the premier manufacturer of Home Elevators. Our product is custom-built in the USA for the home in which it will be installed. We offer both Traction Machine Room Less and Hydraulic models with a variety of Cab Styles, Options, Upgrades, and Fixtures to create your perfect elevator.

📋 Description

• Helps conduct regular performance reviews, provide constructive feedback, and manage technician training and development. • Helps coordinate team schedules to meet client demands while minimizing downtime. • Act as the primary point of contact for key clients, ensuring their needs are met effectively, while also handling escalations. • Helps oversee daily field service operations, including troubleshooting and resolving escalated issues. • Be available to respond to urgent operational needs as required. • Assists all technicians comply with safety regulations, company policies, and industry standards. • Helps monitor work quality, efficiency, and customer satisfaction, taking corrective actions when necessary. • Regular travel within the North East region to visit job sites, meet with technicians, and maintain client relationships.

🎯 Requirements

• Must hold a current CET (Certified Elevator Technician) license • Must have a strong knowledge of elevator systems, diagnostics, and repair processes. • Excellent communication, leadership, and interpersonal skills along with proven experience in managing and leading a team of technicians. • Ability to use relevant tools and software for scheduling, reporting, and communication. • Strong organizational skills with the ability to manage multiple priorities and deadlines. • Problem-solving mindset with attention to detail. • Willingness to travel regularly within the region. • Valid driver’s license with a clean driving record.

🏖️ Benefits

• Health insurance • Professional development