SaaS Configuration Lead

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🏄 California, Illinois, +1 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote

💵 $95k - $110k / year

⏰ Full Time

🟠 Senior

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Resource Innovations

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

• Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support. • Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization. • Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators. • Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions. • Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies. • Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications. • Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration. • Identify and implement opportunities to improve system efficiency, scalability, and user experience. • Provide ongoing advisory and post-launch support, maintaining strong client relationships. • Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities. • Mentor and guide junior team members in client engagement and solution design best practices.

🎯 Requirements

• Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education. • Proven experience leading client-facing software implementations, including facilitating workshops and working sessions with stakeholders. • Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools. • Minimum of 5+ years of experience in systems configuration, specializing in energy efficiency management systems. • Hands-on experience with JavaScript for configuring, customizing, or extending web-based applications; ability to read, write, and troubleshoot code as needed to support implementations. • Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.

🏖️ Benefits

• Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. • In addition to base pay, employees may be eligible for a discretionary annual bonus. • Comprehensive benefits package designed to promote health, financial security, and work-life balance. • Three weeks of paid vacation annually. • Paid holidays. • 401(k) retirement plan with employer match. • Medical, dental and vision coverage. • Parental leave. • Employee assistance program. • Commuter benefits. • Additional supplemental offerings.