Mental Health Coach

Job not on LinkedIn

🕒 September 5

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $70k - $77k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Revelations Counseling & Consulting

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

💼 Consulting

🏛️ Government

Healthcare • Consulting • Government

Revelations Counseling & Consulting is a provider of licensed counseling services and organizational consulting that bridges mental healthcare with system-level whole-health solutions. The company delivers competent, compassionate counseling to individuals, families and offers consulting for commercial and government entities to optimize human performance, address social determinants of health, and predict better outcomes across systems. Their site references patient/client portals, counseling and consulting capabilities, leadership, partnerships, NAICS/CAGE identifiers and services for both clinical care and systems-level implementation.

📋 Description

• Provide specialized, telephonic, one-on-one coaching to facilitate callers’ transitions between psychological health care providers or initiation of psychological health care treatment • Encourage continued engagement with psychological health care and participation in care seeking and maintenance • Use motivational interviewing, barrier identification, task planning, information sharing, and caller education during regular telephonic contacts • Use de-escalation techniques when necessary to ensure a positive provider experience • Maintain accurate documentation of interactions to inform future support strategies • Stay updated on platform features and product changes to provide accurate support • Identify, track, report, and resolve calls and issues in a timely manner • Maintain comprehensive tracking and documentation of identified issues through completion • Perform other duties commensurate with education and experience • Maintain regular and reliable attendance • Work within a standard remote environment using a computer and potentially a headset

🎯 Requirements

• Actively Licensed Mental Health Professional in social work, psychology, marriage and family therapy, or behavioral health counseling • Master’s Degree • At least 3 years’ experience delivering face-to-face health care • Demonstrated clinical experience in triage, care management, motivational interviewing, and crisis counseling • U.S. Citizen • Able to receive a favorable interim and adjudicated final Department of Defense (DoD) background investigation • Technologically literate and experienced navigating multiple screens or web browsers simultaneously • Proven ability to work independently in a remote work environment • Fluent in English, oral and written • Proficient data entry skills • Ability to resolve complex problems involving concepts, policies, and procedures • Excellent communication skills and ability to explain complex issues clearly • Ability to de-escalate situations and deliver customer service under pressure • Ability to use motivational interviewing techniques • Ability to solve problems through systematic analysis and sound judgment • Ability to understand and resolve crisis and potentially abusive calls effectively • Ability to organize people or tasks, adjust to priorities, and learn systems within time constraints • Detail-oriented • Ability to prioritize and manage actions amid changing deadlines and requirements in a high-volume, high-stress environment • Ability to manage complex information, communicate it clearly, and draw sound conclusions • Critical thinking and self-initiative • Ability to function in a fast-paced environment with multiple simultaneous activities • Customer-focused behavior, listening skills, professionalism, patience, respect, and empathy • Resiliency and flexibility when adapting to varied situations and individuals • Ability to control call pace and flow and manage call time effectively • Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, internet, and other departmental software • Ability to follow established policies and procedures • Ability to cover any work shift as required