Customer Engineering Associate

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🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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RevenueBase

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤝 B2B

☁️ SaaS

🔌 API

💰 $6M Seed Round - RevenueBase on 2022-04

B2B • SaaS • API

RevenueBase is a data infrastructure company for B2B go-to-market products that provides continuously refreshed company and contact data, APIs, and data tools (including email verification) to power marketing, sales, and ops teams. It offers verified, living B2B data and actionable insights to improve outreach, increase conversion rates, reduce bounce rates, and maintain data quality for GTM platforms and AI-driven workflows.

📋 Description

• Be the first responder for customers using our onboarding portal — figure out what they need and drive it to resolution, working with the customer and our engineering team. • Own and run our support inbox and ticketing system. • Build data samples for prospects and customers, and learn our data deeply enough to know when something looks wrong. • Run HubSpot: lead routing, round-robins, list hygiene, and tuning automations as the business grows. • Help keep our business operations running — from billing to whatever this week needs. • Catch the things nobody else has time to catch. This job will grow as fast as you do.

🎯 Requirements

• Bachelor's degree (or equivalent) completed by start date — any major. We care about evidence of drive: campus leadership, internships or co-ops, side projects, a job you held through school, something you built or ran. • Comfortable with technology and curious about technical topics (APIs, data, spreadsheets). You don't need to code; you need to be willing to get into the weeds. • Boston-area, able to be in person with the team [X] days per week.

🏖️ Benefits

• health coverage • PTO