Director, Client Partner – Clinical & Medical

🔥 3 hours ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Reverba Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Reverba Global is a company that connects patients, science, and stakeholders through an enterprise operating system called the Patient Experience Engine, helping biopharma and life-sciences organizations center patient experience across development, medical affairs, and commercialization. They design and activate engagement networks and patient communities, deliver patient support and activation programs, provide medical affairs strategy and omnichannel communications, and support clinical strategy and trial engagement—combining technology, patient insight, real-world data, and compliance to drive better outcomes at scale.

📋 Description

• Serve as the primary client partner for a portfolio of Medical Affairs / Medical Education engagements, ensuring a high-quality client experience from planning through delivery • Partner closely with Project Delivery and Scientific Partners to align on scope, scientific strategy, timelines, and resourcing so client deliverables can be met • Lead account planning and identify growth opportunities within existing relationships, collaborating with internal teams to shape solutions that meet client objectives • Support the development of compliant medical engagement activities (e.g., educational initiatives and scientific exchange) by coordinating inputs and aligning stakeholders • Facilitate routine client touchpoints, status updates, and issue resolution, escalating risks and decisions as needed • Oversee account financial health (forecasting, budgets, and profitability) in partnership with internal leadership; maintain accurate activity reporting and CRM documentation • Contribute to quarterly business reviews and participate in proposals/pitches for new work aligned with business development priorities • Promote a collaborative, high-performance culture by mentoring others and modeling Reverba values and client-centric leadership • Ensure work is delivered in accordance with applicable compliance expectations and procurement requirements, partnering with internal experts as needed.

🎯 Requirements

• Bachelor of Science degree (required) • Minimum of 7 years of experience in a medical education agency or similar medical communications/medical affairs engagement capacity, including progressive responsibility in account leadership • Demonstrated experience leading Medical Affairs/Medical Education accounts and programs (e.g., KOL engagement, advisory boards/steering committees, scientific education initiatives) within a regulated healthcare environment • Strong understanding of budgeting, forecasting, and financial performance management for complex programs; experience developing scopes, staffing plans, and change controls • Experience using CRM tools to manage pipeline, forecasting, and account activity reporting; commitment to data accuracy and process adherence • Excellent client-facing communication and presentation skills across diverse audiences, including senior medical stakeholders • Proven analytical and problem-solving skills; ability to use qualitative and quantitative data to assess performance and improve the client journey to support retention and growth • Ability to manage multiple priorities and complex stakeholders in a fast-paced environment while meeting aggressive timelines • High integrity and sound judgment; commitment to ethical conduct, compliance, and quality • Self-starter mindset with strong ownership, collaboration, and cross-functional leadership capabilities.

🏖️ Benefits

• Health insurance • Paid time off