Field Service Engineer

🔥 16 hours ago

🌽 Illinois, Missouri – Remote

🌽 Illinois – Remote 🏰 Missouri – Remote

💵 $60k - $88k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 0%

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Revvity

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Revvity is a science-based solutions company that leverages innovation across life sciences and diagnostics to improve lives everywhere. The company serves a diverse customer base, including academia, pharma/biotech, clinical laboratories, and healthcare professionals. Its extensive range of products and services includes genomic analysis, clinical diagnostics, cell and gene therapy, drug discovery, precision medicine, and advanced automation solutions. Revvity is committed to empowering scientists with cutting-edge tools and comprehensive solutions to enhance research and development, diagnostics, and clinical testing. With a focus on accelerating time to market while ensuring quality, Revvity is dedicated to revolutionizing next-generation breakthroughs in healthcare and life sciences.

📋 Description

• Install, validate, perform IQ/OQ, maintain, verify performance, and repair critical diagnostic testing instrumentation and Revvity equipment at customer sites • Provide expert service and support to customers within an assigned geographic area • Drive toward zero service recalls • Spend significant time travelling regionally • Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers, and applicable warranty services • Complete preventive maintenance calls within prescribed time frames and performance standards • Apply installation, warranty, and service agreement provisions to provide adequate billing information • Drive sales of new service contracts, contract upgrades, and instrument add-ons • Encourage customers to purchase training, support, software, laboratory services, and field-installed computer hardware upgrades • Assist local sales representatives in securing new instrument orders • Contribute to division profitability through labor/travel, parts, support, installation, and consumable orders • Maintain current electronic and repair documentation for dispatch, inventory, and service support • Complete required reports on time • Manage assigned company assets, including vehicles, tools, test equipment, telecommunications equipment, and service parts inventory • Manage inventory levels and maintain appropriate records • Develop technical and soft skills through company-sponsored training and development • Attain higher-level certification and maintain certification criteria associated with the CSE position

🎯 Requirements

• Associate’s degree or Technical Degree or Military Experience, with 4 plus years of experience in instrument installation, repairs, and maintenance; OR Bachelor’s Degree in Life Sciences, Electronics, Mechanics, Biotechnology, or STEM discipline and 2 plus years of experience in instrument installation, repairs, maintenance • Valid driver’s license and good driving record • Ability to safely operate a motor vehicle • Ability to frequently travel long distances and travel overnight • Ability to travel by air, vehicle and/or other means of transportation as business requires, up to but not limited to 40% • Knowledge of laboratory safety practices • Ability to follow written and verbal directions • Ability to read and understand technical bulletins and service manuals • Ability to work under time constraints • Ability to maintain alertness and concentration • Ability to work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions • Ability to operate a personal computer to enter data and generate reports • Ability to communicate clearly and effectively with customers, peers, managers and other technical support professionals • Experience with Radioisotope Detection Systems (Beta and Gamma Counters) • Electro-mechanical troubleshooting skills • Ability to regularly walk, stand, sit, talk or hear, and use hands or fingers to handle, feel or operate objects, tools, or controls • Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl • Ability to remain in a stationary position more than 25% of the time • Ability to frequently lift and/or move up to 25 pounds and occasionally lift or move up to 100 pounds • Specific close-range, distance, color, peripheral, and depth vision abilities, plus ability to adjust focus

🏖️ Benefits

• Medical, Dental, and Vision Insurance Options • Life and Disability Insurance • Paid Time-Off • Parental Benefits • Compassionate Care Leave • 401k with Company Match • Employee Stock Purchase Plan