Seasonal Pharmacy Technician

🕒 September 29

💵 $21 - $22 / hour

⏳ Contract/Temporary

🟢 Junior

💊 Pharmacist

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Rightway's careers page ↗Rightway's careers page, not through a job board

First seen by Remote Rocketship September 29

Still open on Rightway's site. Checked 2 hours ago.

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Logo of Rightway

Rightway

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $100M Series C on 2021-03

Healthcare • Healthcare Insurance • SaaS

Rightway is a healthcare company focused on providing care navigation and pharmacy benefits management solutions. It specializes in helping employers and health systems lower healthcare costs and improve outcomes through personalized, proactive clinical support and transparent pharmacy benefits management. Rightway offers a human-first approach, providing real-time, one-on-one support to members to help them make better healthcare decisions and navigate the complexities of healthcare systems. The company aims to reduce healthcare costs while improving employee satisfaction with healthcare services.

📋 Description

• Serve as a primary contact for members, providers, and pharmacies via phone, chat, email, and written correspondence • Resolve inquiries about mail order, benefit design, formulary coverage, medication cost, prior authorization criteria, and claims adjudication • Process and review prescription claims for accuracy against benefit guidelines and contract standards • Support clinical pharmacists with patient and provider outreach, appointment scheduling, clinical program enrollment, and medication adherence follow-up • Document interactions and resolutions in internal systems for continuity of care, quality assurance, compliance, and reporting • Own issues from initial contact through final resolution, coordinating with internal teams as needed • Use AI-enabled tools and internal knowledge systems to resolve inquiries and document interactions • Foster a cooperative, respectful, and diverse team environment and complete other assigned duties and projects

🎯 Requirements

• Associate's or bachelor's degree preferred, or equivalent relevant work experience • Active/current National Pharmacy Technician Certification (PTCB or NHA) • 1–3 years of experience as a pharmacy technician in a health plan, retail pharmacy, TPA, PBM contact center, mail order, or specialty pharmacy setting • Working knowledge of pharmacy claims adjudication, benefit design, and PBM terminology • Detail-oriented, adaptable, and analytical, with root-cause problem-solving ability • Empathetic and intellectually curious, with a desire to improve members' healthcare experience • Ability to multitask and prioritize across concurrent phone, chat, and email queues • Ability to support multiple lines of business and shifting priorities • Ability to work effectively in a fully remote environment and maintain reliable attendance • Must reside in Florida, Texas, Georgia, or Tennessee

🏖️ Benefits

• Fully remote work arrangement • Seasonal/temporary assignment with October/November through February schedule • Opportunity to work in a mission-driven healthcare company • Inclusive culture and Equal Opportunity Employer commitment

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