Senior CSM, PBM

🕒 April 8

🤠 Texas – Remote

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💵 $125k - $145k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

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Logo of Rightway

Rightway

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $100M Series C on 2021-03

Healthcare • Healthcare Insurance • SaaS

Rightway is a healthcare company focused on providing care navigation and pharmacy benefits management solutions. It specializes in helping employers and health systems lower healthcare costs and improve outcomes through personalized, proactive clinical support and transparent pharmacy benefits management. Rightway offers a human-first approach, providing real-time, one-on-one support to members to help them make better healthcare decisions and navigate the complexities of healthcare systems. The company aims to reduce healthcare costs while improving employee satisfaction with healthcare services.

📋 Description

• Responsible for managing key client relationships • Ensure the delivery of high-quality pharmacy benefits • Drive client satisfaction • Partner with the Implementation Team for new client implementations • Identify trends within issues with vendor partners

🎯 Requirements

• Bachelor’s Degree Required, Preferred: Master’s Degree • 5-8 years in pharmacy operations • Solid client management skills • Pharmacy benefit knowledge • Effective & creative problem-solving skills • Basic knowledge of common spreadsheet tools (Excel, Google Sheets) and Presentation Tools (Power Point, Google Slides)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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