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Commercial Lines Service Representative

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🔥 1 minute ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 12%

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Logo of Rise Association Management Group

Rise Association Management Group

51 - 200 employees

Founded 2016

🏠 Real Estate

Real Estate • Management • Community Services

Rise Association Management Group is a leading property management company in Texas, specializing in HOA and condo association management. They provide a wide range of services including accounting, facilities management, and community lifestyle initiatives. With a focus on excellent customer service and community engagement, Rise is dedicated to enhancing property values and fostering a sense of belonging among residents.

đź“‹ Description

• Process and issue a high volume of Certificates of Insurance (COIs), including lender, vendor, and contractual requirement requests • Review contractual insurance requirements and ensure certificates are issued accurately and in compliance with policy terms • Read, interpret, and reference E&S commercial insurance policies to confirm coverage, limits, endorsements, and exclusions when issuing COIs • Maintain accuracy when listing additional insureds, waiver of subrogation, primary and non-contributory wording, and other common certificate requests • Assist with servicing commercial accounts across General Liability, Property, Umbrella/Excess, Auto, Workers’ Compensation, and ancillary coverages • Enter, update, and maintain policy and certificate data in the agency management system • Request endorsements, policy changes, audits, and loss runs from carriers as directed • Support renewal preparation by organizing exposure data and policy documentation • Respond to routine client, lender, and property manager inquiries in a timely, professional manner • Review policies and endorsements for accuracy and escalate discrepancies to the Account Manager • File and organize policy documents, correspondence, and certificates in accordance with agency procedures • Follow established workflows, service timelines, and compliance standards

🎯 Requirements

• High school diploma or equivalent required • Active Texas General Line Property & Casualty insurance license (required) • Prior experience reading and interpreting E&S commercial insurance policies • 1 year of experience in an insurance agency, brokerage, or related insurance role preferred • Demonstrated experience issuing Certificates of Insurance • Basic understanding of commercial insurance terminology and coverage concepts • Ability to accurately interpret policy forms and endorsements, particularly in the E&S market • High attention to detail, especially in COI issuance and policy documentation • Strong written and verbal communication skills • Ability to manage a high-volume, deadline-driven workload • Proficiency with Microsoft Office (Outlook, Word, Excel) • Ability to quickly learn agency management systems and carrier portals • Professional demeanor and commitment to confidentiality and compliance

🏖️ Benefits

• Opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community • Supportive environment where employees can thrive • Opportunity for growth and career development

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