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CRM Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 11%

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Logo of RISK

RISK

1001 - 5000 employees

🎯 Recruiter

Recruitment

RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.

đź“‹ Description

• Plan, set up, and launch CRM campaigns, bonuses, and promotional mechanics • Build player segments and personalized communications across different lifecycle stages • Analyze campaign performance, validate data, and turn insights into improvements for future launches • Work with Excel and Tableau for segmentation, reporting, and CRM analysis • Test, optimize, and automate CRM communication flows • Participate in campaign planning, budgeting, and prioritization • Review campaign content and set tasks for the content team • Manage multiple parallel launches and ad hoc requests in a fast-paced environment

🎯 Requirements

• 2+ years of hands-on CRM experience, preferably in iGaming • Strong understanding of bonus mechanics, segmentation, lifecycle communication, and retention • Strong analytical skills and confidence working with large datasets • Good Excel skills • Experience with Tableau will be a plus • Experience with CRM platforms and campaign setup • Ability to understand both how CRM activities are launched and the business logic behind them • Strong attention to detail and ability to manage multiple priorities • Intermediate English • Analytical and data-driven mindset • High level of ownership and independence • Ability to work effectively with large volumes of information • Proactive approach and adaptability in a dynamic environment

🏖️ Benefits

• Children Allowance • Mental Health Support • Sport Activities • Language Courses • Automotive Services • Veterinary Services • Home Office Setup Assistance • Dental Services • Books and Stationery • Training Compensation • Massage

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