RMG Recruitment Agency
1 - 10 employees
Founded 2020
🎯 Recruiter
💳 Fintech
Recruitment • Fintech
RMG Recruitment Agency is a specialist recruitment firm focused on placing professionals in the global Forex (FX) market. The agency connects experienced candidates in roles such as conversion, retention, compliance, back office, operations, support, and senior management with leading Forex, FinTech, and iGaming employers across multiple regions including Israel, Cyprus, Bulgaria, LATAM, Mexico and Dubai. RMG offers tailored hiring solutions, transparent opportunity ratings, free coaching and end-to-end candidate support from CV review through offer, serving both jobseekers and hiring companies.
German Retention – Swiss Experience
🔥 0 minutes ago
🗣️🇩🇪 German Required
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RMG Recruitment Agency
1 - 10 employees
Founded 2020
🎯 Recruiter
💳 Fintech
Recruitment • Fintech
RMG Recruitment Agency is a specialist recruitment firm focused on placing professionals in the global Forex (FX) market. The agency connects experienced candidates in roles such as conversion, retention, compliance, back office, operations, support, and senior management with leading Forex, FinTech, and iGaming employers across multiple regions including Israel, Cyprus, Bulgaria, LATAM, Mexico and Dubai. RMG offers tailored hiring solutions, transparent opportunity ratings, free coaching and end-to-end candidate support from CV review through offer, serving both jobseekers and hiring companies.
📋 Description
• Build and maintain strong relationships with German-speaking clients. • Retain and reactivate existing clients through regular communication. • Increase client deposits, trading activity, and lifetime value. • Understand client trading goals and provide ongoing account support. • Promote new products, campaigns, and trading opportunities. • Handle client objections professionally and effectively. • Maintain accurate CRM records and client notes. • Work closely with internal departments to ensure an excellent client experience. • Achieve individual and team KPIs.
🎯 Requirements
• Previous experience as a Retention Agent within the Forex, CFD or Financial Trading industry is essential. • Native or fluent German (spoken and written). • Experience working with Swiss clients is highly preferred. • Strong sales, negotiation, and relationship management skills. • Proven track record of meeting or exceeding retention targets. • Excellent communication and closing abilities. • Self-motivated with the ability to work independently in a remote environment. • Experience using CRM systems and trading platforms is an advantage. • Stable internet connection and suitable home office setup.
🏖️ Benefits
• Fully remote position. • Competitive base salary plus attractive commission structure. • International and supportive team environment. • Career growth opportunities. • Ongoing training and professional development. • Performance-based incentives.
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