Salesforce Administrator

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RMI

501 - 1000 employees

Founded 1982

⚡ Energy

🤝 Non-profit

🌍 Social Impact

💰 Grant on 2022-03

Energy • Non-profit • Social Impact

RMI is a company dedicated to transforming the global energy system to ensure a clean, prosperous, zero-carbon future. It identifies interventions and scales transformative changes in the energy system to reduce greenhouse gas emissions by at least 50% by 2030. RMI's work includes various initiatives like carbon-free buildings, electricity, and transportation, as well as international programs targeting climate finance and intelligence, urban transformation, and technology innovation. The company focuses on impactful solutions for energy security and sustainability globally.

📋 Description

• Own and lead the RMI Salesforce ecosystem in partnership with our Development, Corporate Engagement and Influence Teams. • Provide technical and strategic leadership for Salesforce, Marketing Cloud, and Salesforce integrations. • Serve as a cross-functional technical leader, driving CRM strategy, system optimization, data integrity, process improvement, and Salesforce integration architecture. • Support portfolio level goals in line with internal client team norms and operational plans for relationship and pipeline management. • Lead end-to-end project management for all Salesforce enhancements. • Drive Salesforce adoption, data quality improvements, data enhancement, and business process optimization. • Develop documentation, business processes, best practices, and user training programs. • Oversee platform maintenance, releases, storage management, and license optimization. • Ensure system reliability, data integrity, and security. • Manage vendor relationships and contracts related to Salesforce and connected tools. • Design and maintain internal CRM dashboards and reports to support fundraising, communications, programs, and operations. • Own Salesforce integration strategy and manage integration development resources.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 5+ years of Salesforce administration experience • Demonstrated experience owning CRM strategy and driving user adoption • Strong expertise in Salesforce configuration, customization, and reporting • Experience designing and supporting enterprise system integrations • Workday implementation and integration experience (Studio, EIB, Core Connectors) • Experience with building API calls to Salesforce and Marketing Cloud • Proficiency with scripting/ coding languages including Apex, and R • Experience with Azure Blob or similar cloud storage technology, Cyberduck or similar SFTP tool, SOQL, MySQL or similar database technologies. • Proven project leadership and cross-functional collaboration skills • Strong analytical, documentation, and communication abilities • Experience working with and managing vendors and contractors.

🏖️ Benefits

• Medical, dental, vision insurance • 403b retirement match with immediate vesting • Group life, AD&D, and short- and long-term disability • Optional voluntary life, AD&D and accident plans • Health savings or flexible spending accounts • Fertility and hormonal health support • Mental health and wellness support • Comprehensive leaves of absence (including generous parental leave) • Generous paid time off and sick leave • Paid sabbatical leave • Regional holidays with at least one extended break in each geography • Work from home and home technology allowances • Learning & development opportunities (LinkedIn Learning and an annual individual professional development budget) • Potential for bonuses and merit increases • Discount marketplace (gym memberships, pet insurance, etc.) • Hybrid / remote work options • Team retreats and geographic meetups • Rewards and recognition programs

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