Direct Access Counselor

🕒 May 28

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $64.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

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Rosecrance Behavioral Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1916

🧘 Wellness

🤝 Non-profit

Wellness • Non-profit

Rosecrance Behavioral Health is a mission-driven behavioral health provider offering comprehensive, outcomes-based treatment for mental health conditions and substance use disorders. With more than 100 years of experience and 60+ physical and virtual locations across the upper Midwest, Rosecrance delivers residential, outpatient, partial hospitalization, intensive outpatient, detox, medication-assisted treatment (including SPRAVATO and TMS), sober living, and family-centered services. The organization operates a foundation that provides charity care, offers community and professional education through Rosecrance Learning, and emphasizes individualized, evidence-informed care to help clients and families achieve lasting recovery.

📋 Description

• Serve as the primary point of contact for professional referral sources and clients, ensuring a seamless intake process. • Assess client needs, determine eligibility, and coordinate services promptly and effectively. • Collaborate with clinical and administrative teams to address client challenges and expedite solutions. • Maintain detailed records and ensure compliance with regulatory and organizational standards. • Building and maintain relationships with referral sources, including community organizations, healthcare providers, and local agencies. • Collaborate with the business development team to identify and pursue new opportunities for growth. • Represent the organization at community events, networking functions, and professional meetings. • Engage with internal and external stakeholders daily to ensure alignment of access and growth strategies. • Participate in cross-functional team meetings to share insights and updates. • Spend at least one day per week in the community, meeting with referral sources and attending relevant events. • Act as a liaison between the organization and the community, fostering trust and partnership. • Deliver exceptional customer service consistently to every customer. • Assume other related responsibilities as assigned by leadership.

🎯 Requirements

• Master’s Degree in Psychology, Social Work, Counseling, or related behavioral health field • Licensed in Illinois as an LPC, LSW or LMFT • Proven experience in behavioral health, social service, or related field • Experience in coordinating care with hospital systems, Employee Assistance Programs, or other safety sensitive populations • Strong problem-solving abilities and organizational skills to manage complex cases and coordinate care • Excellent communication and interpersonal skills, both written and oral, for building effective relationships • Ability to present and coordinate information for clients, staff, and community sources • Strong computer skills required, including proficiency in operating various software applications, and navigating digital platforms effectively • Familiarity with the Chicago and Rockford regions preferred • Valid driver’s license and the ability to meet agency insurance requirements • Belief in the mission and vision of Rosecrance

🏖️ Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs) • 401(k) with employer match & discretionary contribution • Group Life Insurance, LTD and AD&D • Tuition assistance & licensure/certification reimbursement • Paid Time Off, sick time, bereavement leave • Referral program earning up to $1,000 per hire! • Wellness program, including an on-site gym at select facilities • Discounts at participating retailers • Daily pay available through UKG Wallet for financial flexibility