RR Donnelley
10,000+ employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Senior Legal Document Production Associate – 2nd Shift
🔥 2 minutes ago
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RR Donnelley
10,000+ employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
📋 Description
• Provide word processing and document production services for clients • Assess job requests, identify the correct production process, and ensure completion throughout the task lifecycle • Edit, proofread, convert, create, transcribe, and otherwise complete document production requests • Use equipment, technology, software, and hardware required for job functions • Assist with coordination, preparation, intake, and workflow of document production services • Troubleshoot complex software and hardware problems • Maintain appropriate logs and tracking software for assigned work • Meet deadlines for accepting, completing, and delivering work • Communicate with peers, supervisors, and clients about jobs or deadline issues • Foster continuous service enhancement and client relationship building • Handle sensitive and confidential documents and information • Perform quality assurance on others’ work • Train junior staff members • Assist peer teams with proofreading, design, and document production as needed • Complete additional tasks assigned by management • Interact with clients in person, by phone, and electronically • Follow Williams Lea and client-site policies • Use equipment and supplies cost-efficiently
🎯 Requirements
• High school diploma or equivalent required • Higher level education preferred or equivalent work experience • Minimum 3 years’ experience, preferably in a legal, banking or large corporate environment • Document production and word processing experience preferred • Advanced skill in MS Office software (Word, Excel, PowerPoint) • Strong keyboarding and typing skills • Proficiency with software programs for editing and/or creating documents • Knowledge of a legal timekeeping or job tracking system preferred • Ability to work in a fast-paced, team environment, independently and collaboratively • Ability to prioritize work, balance projects, and meet deadlines • Strong attention to detail and organizational skills, with emphasis on accuracy and quality • Ability to handle sensitive and/or confidential documents and information • Ability to make independent decisions conforming to business needs and policy • Ability to troubleshoot complex or advanced tasks, equipment, or software concerns and know when to escalate • Excellent verbal and written communication skills, including professional telephone and email etiquette • Self-motivated with a positive can-do attitude • Proven customer service skills • Ability to interact effectively with multifunctional and diverse backgrounds • Successful completion of a pre-employment background and drug screen
🏖️ Benefits
• Medical, dental, and vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Overtime pay • Shift differential • Call-in pay • Stand-by pay
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