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Pledge Support Specialist

Job not on LinkedIn

🔥 15 hours ago

🗽 New York – Remote

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💵 $13 - $15 / hour

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of RSC Virtual Staffing

RSC Virtual Staffing

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Professionally answer incoming donor calls • Follow campaign-specific scripts and procedures • Accurately process pledge and donation information • Verify donor and transaction details • Enter information into designated computer systems • Navigate multiple screens while communicating with callers • Protect confidential information • Follow established compliance and quality requirements • Maintain dependable attendance and performance • Support established nonprofit fundraising campaigns by assisting donors who call to make pledges and contributions

🎯 Requirements

• A high school diploma or GED • At least six months of remote customer-service experience or one year of onsite customer-service experience • Strong verbal communication and active-listening skills • Accurate data-entry and basic computer skills • Ability to navigate multiple systems while speaking • Professional and dependable work habits • Quiet, dedicated home workspace • Windows 11 computer • At least 8GB of RAM; 16GB recommended • USB headset with noise cancellation • Wired high-speed internet • Direct Ethernet connection • Quiet, distraction-free workspace • MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted • Required certification must be completed before servicing • Eligibility may depend on experience, location, equipment, background requirements, and certification results

🏖️ Benefits

• Flexible servicing hours • Contractors select from available servicing intervals • Campaigns may offer servicing intervals throughout the day and night • 1099 independent-contractor opportunity • Work-from-home arrangement • No cold calling or outbound solicitation

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