Patient Services Representative

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Arizona, +17 more states – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Knowtion Health

Knowtion Health

501 - 1000 employees

Founded 2008

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2020-09

Consulting • Insurance • Logistics

Knowtion Health is a company that assists hospitals in handling denied and complex claims, recovering low balance accounts, and providing defense against payer audits. By leveraging advanced technology and a team of experts, Knowtion Health aims to maximize revenue and improve patient experiences. Their services include addressing clinical denials and managing various challenging payer classes, positioning them as a strong advocate for their clients in the healthcare sector.

📋 Description

• Manage the processing of accident claims • Develop and maintain professional relationships with clients • Act as a liaison between the hospital and Knowtion Health • Liaise with hospital-related physician offices to ensure open and mutual communication • Liaise with insurance payers to encourage prompt payment • Remotely obtain information and documents regarding the entity responsible for payment of patients’ hospital bills or claims • Verify and fulfill attorney requests • Learn and implement client-specific protocols and procedures • Escalate complex, complicated, or challenging accounts to management to ensure accounts progress effectively • Work independently and collaboratively with Knowtion Health colleagues and client staff

🎯 Requirements

• High school diploma or GED • 1+ years' experience working with EMR/EHR systems required; EPIC software preferred • 1+ years' experience registering patients in a hospital/provider group setting required • Experience with MVA claims or health claims including Medicare preferred • Experience with Microsoft Office products including Word, Outlook, and Excel preferred • Exceptional communication skills • Strong computer proficiency • Ability to multitask effectively in a fast-paced setting • Must provide a valid government-issued photo ID during screening and/or interviews • Candidates prioritized in AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, or WV

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • Bonus opportunities • Paid holidays • 401(k) • Generous PTO policy • Fully remote work environment • Dedicated, distraction-free workspace at home

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