Technical Specialist

Job not on LinkedIn

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $86.8k - $165.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Provide after-sales technical service, including emergency support for grounded aircraft • Provide technical consultations and maintenance support for Pratt & Whitney Canada engines • Provide technical, logistical, and commercial assistance for issues affecting engines in operation • Work with P&WC organizations and external suppliers to resolve customer issues involving spare parts, rental engines, Programs, DAA, service investigation, and executive teams • Document and track customer cases in the CRM system from initiation through closure • Drive timely resolution of AOG and urgent cases, targeting return to service within 24 hours where feasible • Respond to urgent customer requests, assess priorities, and engage appropriate technical and operational teams • Initiate contact with relevant P&WC groups during AOG or urgent events • Share technical knowledge and collaborate with colleagues to improve product expertise and case resolution • Provide shift coverage when required • Report to the Senior Manager, Technical Specialist of the CFirst Center

🎯 Requirements

• Bachelor’s degree and a minimum of 5 years of experience in aircraft maintenance, OR an associate’s degree and a minimum of 7 years of experience in aircraft maintenance, OR in lieu of a degree, a minimum of 9 years of prior relevant experience • Previous experience in engine assembly, test benches, inspection, or Mobile Repair Team/AOG response preferred • Strong understanding of turbine engine operations and aircraft systems preferred • Bachelor's degree in mechanical or aerospace engineering preferred • A&P license preferred • Ability to work in a team environment • Excellent problem-solving and customer service skills • Must be a U.S. Person • Ability to work a rotating schedule covering weekdays, weekends, and holidays: 3 days on day shift (6am–6:15pm), 3 days off, 3 days on night shift (6pm–6:15am), 6 days off

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Flexible work schedules • Employee assistance program • Employee Scholar Program • Parental leave • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs may be available