Senior Data Scientist – Operations & Product

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Support Rula’s Electronic Health Record (EHR) and Revenue Cycle Management (RCM) product and operations, as well as customer support, through analytics • Partner with Product, Operations, Finance, Accounting, Billing, Data, and Customer Experience teams • Investigate complex account questions and uncover root causes • Turn messy data into clear, actionable insights • Analyze metrics, trends, and experiments to improve the EHR platform • Examine billing workflows and identify breakdowns • Help teams improve accuracy, reduce friction, and support sustainable growth • Translate financial and operational data into informed business conclusions • Contribute as an individual contributor within the Analytics organization • Support a reliable, trustworthy experience for patients, therapists, and insurance companies

🎯 Requirements

• 7+ years of related professional experience in analytics or data science-focused roles • 2+ years of experience focusing on financial analytics and/or firm-level operations analysis • Demonstrated ability to work with non-technical cross-functional stakeholders • Strong experience working directly on A/B testing, including experiment design, deployment, and results interpretation • Deep understanding of financial metrics such as CAC, billing, key accounts, retention, churn, and LTV • Understanding of operational metrics such as resolution time and product uptime • Experience translating data into actionable insights • Expert-level proficiency in Python and/or SQL for predictive analytics modeling • Hands-on expertise with data visualization tools such as Looker, Tableau, or Hex • Must be based in the United States; Rula is currently not hiring in Hawaii • Preferred: experience in a fast-paced, high-growth startup environment • Preferred: expertise proposing and executing operational efficiency experimentation • Preferred: prior experience in healthcare, marketplace, or financial services operations • Preferred: ability to connect analytics insights to business strategy and influence financial and operational decisions

🏖️ Benefits

• 100% remote work environment • Attractive pay and benefits with full transparency of pay ranges • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year • Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program with year-round wellness initiatives • $50/month wellness stipend • Equity